Guest Experience Front Office Lead

Accor; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

A luxury hotel chain in Riyadh is seeking a Front Office Supervisor who is Saudi National and has strong service-oriented qualities. The successful candidate will oversee Front Office personnel, ensuring guest satisfaction while managing daily operations. Candidates should possess previous leadership experience, strong organizational skills, and ideally have a degree in Hospitality Management. Familiarity with Opera is a plus. Attractive work environment with opportunities for growth.

Qualifications

• Previous experience in a similar leadership role.
• Ability to be flexible and work well under pressure.

Responsibilities

• Supervises daily operations of Front Office personnel.
• Responds to inquiries regarding hotel information and guest concerns.

Skills

Highly organized

Service focused personality

Strong interpersonal and problem-solving abilities

Education

Degree or Diploma in Hospitality Management

Tools

Opera

Job description

A luxury hotel chain in Riyadh is seeking a Front Office Supervisor who is Saudi National and has strong service-oriented qualities. The successful candidate will oversee Front Office personnel, ensuring guest satisfaction while managing daily operations. Candidates should possess previous leadership experience, strong organizational skills, and ideally have a degree in Hospitality Management. Familiarity with Opera is a plus. Attractive work environment with opportunities for growth.