Guest Experience Front Desk Agent

Hilton Worldwide, Inc.; Riyadh Region; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading global hospitality company is seeking a Guest Service Agent in Riyadh to provide exceptional reception services, ensure an efficient experience for guests, and assist with various front office operations. The ideal candidate should have a customer-focused background and strong communication skills. This role emphasizes professionalism in hospitality and the ability to work both independently and as part of a team. Join us in creating memorable experiences for guests from check-in to check-out.

Qualifications

• Previous experience in a customer-focused industry.
• Commitment to delivering a high level of customer service.
• Professional manner with an emphasis on hospitality.

Responsibilities

• Provide exceptional reception services for Guests.
• Assist with training and development for the Night Team.
• Maximize room occupancy and promote hotel services.

Skills

Customer-focused experience

Positive attitude

Good communication skills

Attention to detail

Multi-tasking ability

Tools

Property management systems

Office IT proficiency

Job description

A leading global hospitality company is seeking a Guest Service Agent in Riyadh to provide exceptional reception services, ensure an efficient experience for guests, and assist with various front office operations. The ideal candidate should have a customer-focused background and strong communication skills. This role emphasizes professionalism in hospitality and the ability to work both independently and as part of a team. Join us in creating memorable experiences for guests from check-in to check-out.