Global Operations Manager

Supertech Group; Riyad Al Khabra; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading event ticketing company in Saudi Arabia is seeking a Global Expansion Manager to drive its international growth. The ideal candidate will oversee new market entries, navigate regulatory requirements, and manage localization projects. With a background in business or international relations and 4-6 years of relevant experience, you will ensure efficient launches and integration into the global structure. This role requires strong project management skills and excellent communication in English.

Qualifications

• 4-6 years of experience in global expansion, international operations, or strategy consulting.
• Strong understanding of entity setup, compliance, and cross-border operations.
• Comfortable working across multiple time zones and functions.

Responsibilities

• Conduct comprehensive market research for target regions.
• Lead license and permit applications with local regulators.
• Oversee entity formation and setup in new markets.
• Manage localization projects for app and customer care channels.
• Monitor expansion milestones and report progress weekly.
• Ensure integration into global governance and compliance.

Skills

Project management

Stakeholder coordination

Regulatory navigation

Market research

Excellent communication in English

Education

Bachelor’s degree in Business, International Relations, Economics, or related field

Job description

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for, webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.

Role Overview

The Global Expansion Manager drives the company’s international growth by overseeing new market entry from feasibility studies to full operational launch.

This role requires a blend of strategic analysis, regulatory navigation, cross-functional coordination, and project execution to ensure each new country is launched efficiently and integrated seamlessly into the organization’s global ecosystem.

Key Responsibilities

Market Entry & Feasibility

• Conduct comprehensive market research for target regions.
• Prepare country entry business cases and present recommendations to leadership.

Regulatory & Licensing

• Lead license and permit applications with local regulators and authorities.
• Liaise with external consultants, legal firms, and government agencies to ensure full compliance.
• Maintain a repository of entity documents and regulatory updates.

Entity Setup & Operations

• Oversee entity formation, bank account openings, and hiring setup in new markets.
• Coordinate with Legal, Finance, Operations, and HR to achieve go-live readiness.

Localization & Product Readiness

• Manage localization projects, ensuring that app / website, payment methods, and customer care channels are adapted to the new country.
• Partner with Product, Tech, and Marketing teams to deliver localized experiences.

Tracking & Reporting

• Monitor expansion milestones, risk logs, and budgets; report progress weekly to leadership.
• Maintain dashboards and trackers for all ongoing and upcoming markets.

Post-Launch Integration

• Ensure newly launched entities are fully integrated into global governance, reporting, and compliance frameworks.
• Partner with internal stakeholders to align accounting, HR, and operations processes.

Requirements

• Bachelor’s degree in Business, International Relations, Economics, or related field.
• 4-6 years of experience in global expansion, international operations, or strategy consulting.
• Strong understanding of entity setup, compliance, and cross-border operations.
• Exceptional project management and stakeholder coordination skills.
• Comfortable working across multiple time zones and functions.
• Excellent written and verbal communication in English.