Global Customer Service Specialist — Growth & Collaboration

Metso Corporation; Riyadh; On-site; SAR 70,000 - 90,000; Full time

Job summary

A global sustainable technology leader based in Riyadh is looking for a Customer Service Specialist to join their Quote and Order Management Team. The role involves ensuring customer satisfaction through effective communication, preparing quotations, and coordinating sales orders. Candidates should have at least 3 years of experience in customer service and strong English communication skills. This position offers opportunities for personal growth and requires international travel.

Qualifications

• 3 years of experience in customer service, administration, operations, or a related field.
• Strong verbal and written English communication skills.
• Tech-savvy and comfortable navigating IT systems.

Responsibilities

• Monitor customer portals and address RFQs promptly.
• Prepare quotations and process sales orders effectively.
• Collaborate with Site Account Managers on client relations.

Skills

Customer service experience

Clear communication

Technical proficiency

Detail-oriented

Tools

SAP

Salesforce

Job description

A global sustainable technology leader based in Riyadh is looking for a Customer Service Specialist to join their Quote and Order Management Team. The role involves ensuring customer satisfaction through effective communication, preparing quotations, and coordinating sales orders. Candidates should have at least 3 years of experience in customer service and strong English communication skills. This position offers opportunities for personal growth and requires international travel.