General Assistant Technician (Multiskilled)(Pre-Opening)

InterContinental Hotels Group; Umluj; On-site; SAR 30,000 - 45,000; Full time

Job summary

A leading international hotel chain is looking for a General Assistant Technician to ensure efficient execution of maintenance tasks. Candidates should demonstrate strong physical fitness, knowledge of tools, and experience in HVAC and plumbing systems. The role involves collaborating with guests, responding to repair requests, and maintaining the hotel's service standards.

Qualifications

• Experience in basic electrical, plumbing, and HVAC systems is beneficial.
• Willingness to work flexible hours.

Responsibilities

• Responsible for day-to-day operations in the engineering department.
• Respond to emergency repair requests promptly.
• Complete guest request work orders accurately.
• Perform routine and preventive maintenance as per schedule.

Skills

Physical fitness and dexterity

Knowledge of tools and equipment

Attention to detail

Communication skills

Adherence to safety procedures

Job description

General Assistant Technician (Multiskilled)(Pre-Opening)

Hotel: The Red Sea Resort (RUHSI), Shura Island, The Red Sea, 48511

As a General Assistant Technician (Multiskilled), you will be responsible for ensuring the efficient execution of all carpentry tasks.

At InterContinental Hotels & Resorts, we are committed to delivering exceptional experiences that reflect our brand values. As part of this family, you are expected to embody these values by being:

• Charming by being approachable, having confidence and showing respect.
• Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
• Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

DUTIES AND RESPONSIBILITIES

ESSENTIAL

• Responsible for the day-to-day operations within the engineering department, responding to guest repair requests and communicating with guests to resolve maintenance issues.
• Respond to emergency repair requests promptly to minimize disruptions.
• Collaborate with other departments to support maintenance and renovation projects.
• Complete guest request work orders promptly and accurately.
• Perform routine and preventive maintenance as per the scheduled program.
• Deliver high-quality work consistently.
• Adhere to all safety protocols and wear personal protective equipment while on duty.
• Accurately complete and submit work slips and request forms at the end of each shift.
• Keep the workspace clean and organized.
• Uphold InterContinental’s guidelines and service standards, consistently meeting or exceeding performance expectations.
• Continuously learn and improve new techniques and processes to increase productivity and quality.
• Follow safety procedures and guidelines to prevent accidents and injuries.

QUALIFICATIONS AND REQUIREMENTS

• Physical fitness and dexterity to handle and maneuver heavy-duty work.
• Knowledge of different tools and equipment.
• Attention to detail and ability to identify imperfections.
• Experience in basic electrical, plumbing and HVAC systems.
• Strong communication skills to work effectively with other team members and supervisors.
• Adherence to safety procedures and protocols to prevent accidents and injuries.
• Willingness to work flexible hours.

OTHER REQUIREMENTS

• Comply with hotel rules and regulations and provisions contained in the employment handbook.
• Comply with the company’s grooming standards to portray a professional image of self and the hotel.
• Comply with time and attendance policies set by the resort.
• Actively participate in training and development programs and maximize opportunities for self-development.
• Demonstrate understanding and awareness of all policies and procedures relating to health, hygiene and fire life safety.
• Familiarize yourself with emergency and evacuation procedures.