Fulfillment Center Supervisor, FC

Afaq - Warehouse Branch; Jeddah; On-site; SAR 120,000 - 150,000; Full time

Job summary

A logistics company in Jeddah is seeking an Operations Specialist to oversee shift management within its fulfillment centers. The role involves training associates, ensuring order fulfillment meets quality and safety standards, and engaging in logistics problem-solving. Candidates should have strong team management and data analysis skills, with the ability to work flexible schedules including weekends and holidays.

Qualifications

• Experience building and managing large and high performance teams.
• Ability to work flexible schedules, including weekends and holidays.
• Skilled in data analysis to drive decision-making.

Responsibilities

• Oversee shift management in fulfillment centers.
• Create a safe working environment by identifying safety opportunities.
• Train Associates to deliver the best service for customers.

Skills

Team management

Data analysis

Project management

Job description

We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces, this could be the role for you.

You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them in every step of the chain.

This is a varied, challenging role and every day is different!

Key job responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Manage and train our Associates to help deliver the best service for our customers
• Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift related information to frontline management and operators
• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization

Qualifications

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Experience building and managing large and high performance teams
• Experience in data analysis and leveraging analytics to make decisions
• Experience with strong project management skills and the ability to thrive in a fast-paced environment

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.