Front Office Manager, Luxury Resort (Pre-Opening)

Accor; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading global hospitality group is seeking an experienced Front Office Manager for its new resort in Umluj, Saudi Arabia. The ideal candidate will lead the front office team to ensure exceptional guest experiences and oversee daily operations. Candidates must have at least 5 years of experience in hotel front office operations and a bachelor's degree in Hospitality Management. This role offers competitive compensation and excellent opportunities for professional growth.

Benefits

Outstanding discounts across the global brand network

Competitive package

Opportunities for professional growth

Qualifications

• Minimum of 5 years of experience in hotel front office operations.
• 2+ years in a managerial role.
• Experience in luxury or resort properties preferred.

Responsibilities

• Lead and mentor the front office team.
• Oversee daily front desk operations including check-ins and check-outs.
• Manage guest complaints and resolve issues promptly.

Skills

Leadership skills

Customer service skills

Financial acumen

Organizational skills

Problem-solving abilities

Knowledge of local attractions

Fluency in English

Knowledge of Arabic

Education

Bachelor’s degree in Hospitality Management or related field

Tools

Property Management Systems (PMS)

Microsoft Office Suite

Job description

A leading global hospitality group is seeking an experienced Front Office Manager for its new resort in Umluj, Saudi Arabia. The ideal candidate will lead the front office team to ensure exceptional guest experiences and oversee daily operations. Candidates must have at least 5 years of experience in hotel front office operations and a bachelor's degree in Hospitality Management. This role offers competitive compensation and excellent opportunities for professional growth.