Front Office Manager: Lead Guest Experience & Operations

IHG Hotels & Resorts; Medina Province; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading global hospitality company in Saudi Arabia is seeking a Front Office Manager to oversee daily operations and ensure exceptional guest experiences. You will be responsible for staffing, budget management, and maintaining high-quality service standards. The ideal candidate holds a Bachelor’s degree in Hotel Management and has a minimum of 3 years in a similar role, with proficiency in English. This position offers a competitive salary and benefits, plus opportunities for career growth within an expansive network of hotels worldwide.

Benefits

Highly competitive salary

Tailored career support

Benefits package

Qualifications

• 3 years of Front Office/Guest Service experience including management.
• Experience in budget preparation and labor cost control.
• Ability to train and mentor team members.

Responsibilities

• Manage front office staffing and operations.
• Ensure guest satisfaction and prompt service.
• Monitor budget and financial reports.

Skills

Front Office Management

Guest Service

Fluent English

Budget Management

Team Leadership

Education

Bachelor’s degree in Hotel Management

Job description

A leading global hospitality company in Saudi Arabia is seeking a Front Office Manager to oversee daily operations and ensure exceptional guest experiences. You will be responsible for staffing, budget management, and maintaining high-quality service standards. The ideal candidate holds a Bachelor’s degree in Hotel Management and has a minimum of 3 years in a similar role, with proficiency in English. This position offers a competitive salary and benefits, plus opportunities for career growth within an expansive network of hotels worldwide.