Front Office Data Entry Clerk - Saudi Talent

Rotana Jabal Omar Makkah; Makkah Region; On-site; SAR 48,000 - 120,000; Full time

Job summary

A premier hotel in the Makkah Region is seeking passionate Front Office professionals to deliver exceptional customer service. Responsibilities include managing passport documents, utilizing computer systems, and maintaining a well-organized filing system. Candidates must be fluent in English and Arabic and possess relevant experience in hospitality. If you thrive in a dynamic environment, we encourage you to apply.

Qualifications

• Previous experience in a similar position.
• Fluent in written and spoken English and Arabic.
• Well-versed with computer skills.

Responsibilities

• Pick up passport copies at the designated area.
• File all passport copies and hand them over to the concierge.
• Work with computer and scanner to send necessary information.
• Maintain up-to-date knowledge of the hotel and services.
• Prioritize and perform tasks efficiently.
• Maintain an organized filing system.

Skills

Customer Focus

Adaptability

Teamwork

Job description

We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Responsibilities

• Pick up passport copies at the designated area
• File all passport copies per day and hand it over to the concierge
• Work with computer and scanner to send all the necessary information
• Maintain an up to date knowledge of the hotel and services
• Prioritize and perform accordingly to ensure that data’s are handled immediately with speed and efficiency
• Maintain a systematic and organized filing system and regularly check, update and reorganize cabinets when required

Education, Qualifications & Experiences

You should ideally have previous experiences in a similar position. You must also have fluency in both written and spoken English, as well as Arabic and well versed with Computer skills.

Knowledge & Competencies

You are vibrant and innovative, outgoing and with a high aptitude for customer care, while possessing following additional competencies:

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork