Front Office Agent (Saudi only)

Accor Hotels; Al Khobar; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hotel chain in Al Khobar is seeking a guest service professional. Responsibilities include greeting guests, managing check-in and check-out processes, and addressing guest inquiries. Ideal candidates should have strong communication skills and a professional demeanor. Opportunities for growth within the organization are available.

Qualifications

• Strong communication and interpersonal skills are essential.
• Professional appearance and demeanor is a must.
• Must be able to handle multiple tasks in a fast-paced environment.

Responsibilities

• Greet and welcome guests in a warm and professional manner.
• Perform check-in and check-out procedures efficiently.
• Handle guest requests, inquiries, and complaints promptly.

Skills

Strong communication skills

Interpersonal skills

Ability to work in a fast-paced environment

Proficiency in English

Flexibility with working hours

Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

• Greet and welcome guests in a warm and professional manner.
• Perform check-in and check-out procedures efficiently.
• Handle guest requests, inquiries, and complaints promptly.
• Provide accurate information about hotel services, amenities, and local attractions.
• Coordinate with other departments to ensure seamless guest experience.
• Maintain accurate records and uphold confidentiality standards.
• Ensure compliance with company policies and Accor service standards.

Qualifications

• Strong communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Proficiency in English (additional languages are a plus).
• Flexible with working hours, including weekends and holidays.