Front Desk Receptionist – Four Seasons Resort and Residences AMAALA at Triple Bay, Saudi Arabia

Four Seasons Hotels and Resorts; Saudi Arabia; On-site; SAR 30,000 - 50,000; Full time

Job summary

A luxury hospitality leader is seeking a Front Desk Receptionist to join their pre-opening team in Saudi Arabia. This role involves welcoming guests, managing check-in/check-out processes, and ensuring exceptional service delivery. The ideal candidate will have previous front desk experience, strong communication skills, and a dedication to service excellence in a high-end setting.

Benefits

30 days of vacation plus public holidays

Housing and transportation

Medical and life insurance

Employee Assistance Program

Opportunities for growth and development

Qualifications

• Previous experience in front desk or luxury hospitality preferred.
• Fluency in Arabic and English is essential.
• Commitment to service excellence.

Responsibilities

• Welcome guests warmly and manage check-in/check-out processes.
• Handle guest inquiries and provide personalized service.
• Collaborate with departments to meet guest expectations.

Skills

Strong communication skills

Guest relations

Professional appearance

Tools

PMS systems (Opera preferred)

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies. For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.

About the Role
Join our pre-opening Front Office team as Front Desk Receptionist at Four Seasons Resort and Residences AMAALA at Triple Bay. Reporting to the Front Desk Supervisor, you will be among the first to welcome guests, ensuring a smooth check-in and check-out process, while supporting both pre-opening preparations and daily operations.

What You Will Do

• Assist with pre-opening tasks including system setup, guest database creation, and front desk procedures development.

  
  

• Welcome guests warmly upon arrival and manage check-in/check-out processes with efficiency and professionalism.

  
  

• Handle guest inquiries, requests, and concerns promptly, providing personalized service and local recommendations.

  
  

• Maintain accurate guest profiles and ensure correct billing and posting of charges.

  
  

• Collaborate with Concierge, Housekeeping, and other departments to meet guest expectations.

  
  

• Handle VIP guests and special requests with discretion and care.

  
  

• Support daily reporting and shift handover processes.

  
  

• Act as a brand ambassador for Four Seasons, embodying service excellence at every interaction.

  
  

What You Bring

• Previous experience in front desk, guest services, or luxury hospitality preferred.

  
  

• Pre-opening experience is an advantage.

  
  

• Strong communication and guest relations skills.

  
  

• Professional appearance and commitment to service excellence.

  
  

• Familiarity with PMS systems (Opera preferred).

  
  

• Suitable candidates must be eligible to work in Saudi Arabia. Fluency in Arabic and English is essential.

  
  

What We Offer

• Competitive salary in a tax-free environment.

  
  

• Housing and transportation.

  
  

• 30 days of vacation plus public holidays.

  
  

• Paid home leave tickets.

  
  

• Complimentary meals and uniform cleaning.

  
  

• Medical and life insurance.

  
  

• Employee Assistance Program and worldwide complimentary room nights.

  
  

• Opportunities for growth and development.

  
  

Schedule & Hours
Full-time role.

Localization Requirement
Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for guest service and luxury hospitality.