Front Desk Lead: Guest Experience & Operations

Residence Inn By Marriott; Dammam; On-site; SAR 40,000 - 50,000; Full time

Job summary

A renowned hospitality brand located in Dammam is seeking a professional to assist the Front Office Manager. The role involves managing front desk operations, ensuring high levels of guest satisfaction, and supervising staff. Ideal candidates should have a high school diploma and a minimum of two years of experience in guest services or related fields. Join a team that values teamwork and diversity, while providing exceptional service to long-stay guests.

Benefits

Opportunity for career advancement

Team-oriented environment

Hospitality industry experience

Qualifications

• Two years of experience in guest services preferred.
• High school diploma or GED required; degree in hospitality a plus.

Responsibilities

• Assist in managing front office daily operations.
• Ensure guest satisfaction and address complaints effectively.
• Supervise staff and maintain a collaborative team environment.

Skills

Guest services experience

Conflict resolution

Communication skills

Education

High school diploma or GED

2-year degree in related field (Hospitality, Business)

Job description

A renowned hospitality brand located in Dammam is seeking a professional to assist the Front Office Manager. The role involves managing front desk operations, ensuring high levels of guest satisfaction, and supervising staff. Ideal candidates should have a high school diploma and a minimum of two years of experience in guest services or related fields. Join a team that values teamwork and diversity, while providing exceptional service to long-stay guests.