Front Desk Guest Experience Specialist

Hilton Worldwide, Inc.; Municipality of Al Shamal; On-site; SAR 25,000 - 35,000; Full time

Job summary

A leading global hospitality company in Riyadh is seeking a Receptionist to provide exceptional guest experiences from check-in to check-out. The ideal candidate will have previous customer service experience, possess a high school diploma, and demonstrate good communication skills. Responsibilities include ensuring a smooth reception experience and up-selling hotel services. Full-time position with opportunities for training. Join a team dedicated to delivering remarkable hospitality every day.

Qualifications

• Previous experience in a customer-focused industry.
• Positive attitude and good communication skills.
• Ability to work on your own and as part of a team.

Responsibilities

• Achieve positive outcomes from Guest queries in a timely manner.
• Ensure an efficient reception experience for Guests.
• Demonstrate a high level of customer service at all times.

Skills

Customer service

Communication skills

IT proficiency

Education

High school certificate or equivalent

Job description

A leading global hospitality company in Riyadh is seeking a Receptionist to provide exceptional guest experiences from check-in to check-out. The ideal candidate will have previous customer service experience, possess a high school diploma, and demonstrate good communication skills. Responsibilities include ensuring a smooth reception experience and up-selling hotel services. Full-time position with opportunities for training. Join a team dedicated to delivering remarkable hospitality every day.