- Serve as the first point of contact for all visitors, clients, and employees, ensuring a welcoming and professional environment.
- Handle incoming and outgoing phone calls, emails, and correspondence efficiently.
- Manage meeting room bookings, visitor access, and coordination with security.
- Maintain the cleanliness and organization of the reception and common areas.
- Support administrative activities such as filing, scanning, and maintaining office supplies.
- Coordinate with HR and Admin teams for maintenance and facility-related tasks.
Logistics Coordination
- Handle domestic and international courier shipments, ensuring proper documentation, tracking, and timely delivery.
- Maintain shipment and delivery records (invoices, airway bills, certificates dispatch, etc.).
- Support the movement of certificates, audit documents, and samples between offices and clients.
- Coordinate with suppliers and courier companies for cost-effective and reliable services.
- Assist in travel logistics for auditors and staff (transportation and hotel bookings when required).
- Ensure compliance with companys procedures, health & safety, and data integrity standards.
- Prepare periodic reports on courier expenses and logistics performance.
Qualifications & Experience
- Diploma or Bachelor’s degree in Business Administration, Logistics, or related field.
- Minimum 2 years of experience in administrative or logistics roles, preferably in a multinational or service-oriented company.
- Strong organizational, communication, and interpersonal skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Excellent command of English and Arabic (written and spoken).
- Professional appearance and customer-focused attitude.
- Ability to multitask and work under pressure.
Business Support and Operations Coordinator