Food and Beverage Coordinator - Saudi Talent

Rotana Jabal Omar Makkah; Makkah Region; On-site; SAR 48,000 - 120,000; Full time

Job summary

A luxury hospitality group in the Makkah Region seeks a candidate to manage food & beverage operations. The role requires assisting in quality control, handling guest correspondence, and ensuring department efficiency. Ideal candidates have a hospitality degree and must be fluent in English and French, with some supervisory experience preferred.

Qualifications

• Degree in hospitality field with a maximum of one year experience in a similar role.
• Fluency in written and spoken English/French.
• Previous experiences in minor leadership and supervisory roles are a plus.

Responsibilities

• Assist in controlling quality levels and guest satisfaction.
• Handle incoming and outgoing food and beverage correspondence.
• Ensure smooth running of the Food & Beverage Department.

Skills

Customer service orientation

Team collaboration

Communication skills

Education

Degree in hospitality field

Tools

Micros

Job description

• Assist in controlling and analyzing quality levels of products and service, Guest satisfaction, merchandising and marketing.
• Handle all incoming and outgoing food and beverage correspondence including guest's feedback promptly and accurately.
• Administer all mail going in and out of the F&B Admin office.
• Assist in the F&B planning process, communication and potential documentation/records management.
• Ensure the smooth and efficient running of the Food & Beverage Department by ensuring coordination, administration and communication functions of the department.
• Manage guest queries in a timely and efficient manner.
• Ensure compliance of brand standards and policies.
• Supervise small events as required.
• Establish and maintain effective Employee relations.
• Develop formal training plans and conduct on‑the‑job training sessions for Food & Beverage Department employees.
• Attend and contribute to weekly Food & Beverage Departmental meetings.
• Inform the Food & Beverage Department on a daily basis of all relevant information on operational matters.

Education, Qualifications & Experiences

You should ideally have a degree in the hospitality field with a maximum of one‑year experience in a similar role. You must also have fluency in both written and spoken English/French and a wide familiarity with Micros would be desirable. Previous experiences in minor leadership and supervisory roles are a definite plus.

Knowledge & Competencies

The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast‑paced environment and be a great team player, who thrives in working with a multi‑cultural team and guests alike.