Fleet Sales Supervisor

Petromin Corporation; Dammam; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading automotive company in Saudi Arabia is seeking a Fleet Sales Supervisor to oversee the fleet sales team. This role includes developing sales strategies, managing client relationships, and ensuring compliance with sales processes. The ideal candidate should have a Bachelor's Degree in Business Administration, at least 5 years of experience in fleet sales management, and proficiency in both English and Arabic. Competitive compensation and professional development opportunities are offered.

Qualifications

• 5+ years of experience in fleet sales management or related field.
• Fluent in English and Arabic.

Responsibilities

• Supervise daily activities of the fleet sales operation.
• Achieve fleet sales targets and implement sales strategies.
• Monitor team performance and provide coaching.
• Develop sales forecasts and analyze market trends.
• Ensure compliance with regulations affecting vehicle sales.

Skills

Sales strategy development

Client relationship management

Market analysis

CRM system proficiency

Team supervision

Training and development

Negotiation skills

Technical knowledge of vehicles

Education

Bachelor’s Degree in Business Administration

Tools

CRM systems

Job description

The Fleet Sales Supervisor is responsible for supervising the daily activities of the fleet sales operation, providing guidance to the fleet sales team to achieve fleet sales targets; implementing sales strategies through actionable sales objectives, training sales personnel, and maintaining client relationships to boost retention and satisfaction; monitoring team performance, offering coaching and developmental support, and ensuring compliance with sales processes and company policies.

Fleet Sales Strategic Planning

• Develop accurate sales forecasts and plans based on historical sales data, market conditions, and economic indicators employing forecasting models tailored to fleet sales dynamics.
• Conduct detailed analyses of the automotive fleet market to identify trends, opportunities, and competitive threats using data from industry reports and market research tools.
• Create competitive pricing strategies for fleet sales, considering factors such as volume discounts, contract length, and total cost of ownership for fleet clients.
• Implement client segmentation strategies to tailor sales approaches according to the size of the fleet, industry type, and purchasing behavior.
• Identify and develop optimal sales channels for reaching target fleet clients, including direct sales, digital platforms, and broker networks.
• Position Stellantis vehicles effectively within the fleet market, highlighting features and benefits particularly relevant to commercial users.
• Develop strategies for negotiating sales contracts that maximize profit while meeting client needs. Focus on terms, warranties, and service agreements.
• Leverage technology to enhance fleet sales processes, including CRM systems and data analytics platforms to manage client interactions and sales tracking.
• Incorporate Stellantis’s sustainability commitments into fleet sales propositions, emphasizing fuel efficiency and reduced emissions.
• Advocate for the adoption of new technologies that can enhance operational efficiency in fleet sales.
• Implement automation in sales processes to reduce manual effort and increase accuracy in order documentation and customer follow-up.
• Keep the sales team well-informed about new Stellantis models and features, focusing on aspects particularly beneficial for fleet clients.

Fleet Sales Operation

• Supervise day-to-day fleet sales operation working closely with fleet customers and internal stakeholders.
• Ensure all fleet sales set targets are achieved on a monthly, quarterly and annual basis in line with Stellantis sales objectives.
• Develop and maintain key performance metrics to monitor the efficiency of fleet sales operations.
• Supervise the management of fleet vehicle inventory to align with sales forecasts and client orders.
• Supervise onboarding of new fleet clients, ensuring smooth relationship and clear communication of terms and services.
• Ensure all fleet sales activities comply with local and international regulations affecting vehicle sales, leasing, and operations.
• Prepare fleet sales reports and analysis and share with the GM – Fleet Sales on a regular basis.

Customer Relationship Engagement

• Identify and cultivate relationships with key brokers in the automotive sector to expand sales reach and penetration.
• Implement systems to monitor and evaluate fleet performance, ensuring alignment with Stellantis’s sales goals and standards.
• Develop comprehensive training programs to ensure they are knowledgeable about Stellantis products and sales policies.
• Design incentive programs that motivate brokers to prioritize Stellantis vehicles in their offerings to clients.
• Supervise the drafting and management of broker contracts to ensure compliance and protect Stellantis’s interests.
• Establish clear processes for resolving disputes between Stellantis and brokers efficiently and fairly.
• Utilize broker networks to gather market intelligence and client feedback, aiding in strategic decision-making.
• Encourage the use of digital tools and platforms among brokers to enhance sales efficiency and customer engagement.

Product Knowledge and Specification Expertise

• Maintain in-depth knowledge of Stellantis vehicle specifications, especially those critical to fleet clients, such as durability and total cost of ownership.
• Understand and communicate available customization options for fleet vehicles to meet specific client needs.
• Stay updated with technical updates and modifications in Stellantis fleet models, ensuring accurate information dissemination.
• Provide expert consultation to clients regarding vehicle selection and configuration based on their specific operational needs.

Educational Qualifications

Bachelor’s Degree in Business Administration

Professional Certifications

Certified Fleet Manager (CFM) preferred

Experience

Minimum 5 years of experience in fleet sales management or related field

Languages Proficiency

Fluency in English & Arabic languages