Field Service Engineer

Ebara Elliott Energy; Makkah Region; Remote; SAR 70,000 - 95,000; Full time

Job summary

A leading global energy engineering firm in the Makkah Region is looking for a Field Service Engineer to support installation, commissioning, and maintenance of turbomachinery. The ideal candidate will have a Mechanical Engineering degree and significant experience in centrifugal compressors and steam turbines. The position necessitates excellent English proficiency and involves approximately 200+ days of travel per year throughout Europe, Middle East, and Africa to meet customer needs. This is a full-time remote position in Saudi Arabia.

Qualifications

• Mechanical Engineering degree or equivalent mechanical apprenticeship and several years’ experience in turbo machinery.
• Experience with centrifugal compressors and steam turbines is required.
• Proven track record working onsite with customers.

Responsibilities

• Support the Site Manager and supervise installation, commissioning, and maintenance.
• Direct service representatives in troubleshooting activities.
• Produce comprehensive service reports for management and customers.

Skills

Mechanical Engineering

Supervision

Customer Interaction

Travel Flexibility

English Proficiency

MS Office

Education

Mechanical Engineering degree or equivalent

Job description

Overview & Responsibilities

An excellent opportunity has become available to join Ebara Elliott Energy in Saudi Arabia as a Field Service Engineer for turbomachinery rotating equipment.

The successful candidate will join our EMA field service operation that covers an installed base of over 5000 compressors and steam turbines throughout Europe, Middle East and Africa. This includes both Elliott Group and non-Elliott Group equipment.

The successful candidate will support installation, commissioning, maintenance and troubleshooting activities for our onshore and offshore customers around the clock.

Responsibilities

• Support the Site Manager, lead and supervise customer personnel, freelancers and field service representatives in the installation, commissioning and maintenance of centrifugal compressors and steam turbines, besides other rotating equipment.
• Direct service representatives to take corrective action for equipment performance problems and troubleshooting activities.
• Work in partnership with the customer and keep them thoroughly informed on the progress, performance, and any potential problems.
• Ensure customers are informed, satisfied and promote Elliott Group’s well‑earned reputation of service excellence.
• Work with sales department to meet customer demands for spares parts, retrofits, service contracts and new equipment.
• Produce comprehensive service reports and present these back to regional management and the customer.
• Contribute new ideas to enhance company service and overall customer experience.

Qualifications

• Mechanical Engineering degree or equivalent mechanical apprenticeship and several years’ experience in the field of turbo machinery.
• Previous experience commissioning, overhauling, maintaining and repairing of centrifugal compressors and steam turbines. Desirable: Dresser Rand, MAN, GE or Siemens steam turbines.
• A practical oriented engineer with both supervisory and hands‑on experience.
• Previous experience writing comprehensive and detailed service reports.
• A proven track record working onsite with customers and leading their personnel during installation, repair and maintenance.
• Willing and able to travel approximately 200+ days per year to customer sites throughout Europe, Middle East, Russia and Africa.
• Excellent command of the English language.
• Must be Health, Safety & Environmentally focused, and promote safety in the workplace.
• Proficiency with MS Office in Word, Excel and MS Project.

Base Location & Work Schedule

This is a full time permanent position based in Saudi Arabia on remote working basis.

The world turns to Ebara Elliott Energy

Customers throughout the world choose Ebara Elliott Energy for the design, manufacture and service of their critical rotating equipment. EEE’s global service network routinely installs, overhauls, repairs, upgrades and rerates machines from any manufacturer. Customers everywhere turn to EEE for precision engineering, extraordinary reliability and unparalleled service.

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