Field Core Engineer

Fircroft; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A telecom services company located in the Riyadh Region of Saudi Arabia is seeking a technical expert to maintain networks and troubleshoot hardware issues. Candidates must have a Bachelor's degree in a relevant field and demonstrate proficiency in communication and technical skills, particularly related to networking equipment and operations. The role emphasizes proactive problem-solving and may involve onsite support during outages.

Qualifications

• Bachelor's degree in Telecommunications or similar.
• Experience in network operations environments required.
• Certifications related to network operations are a plus.

Responsibilities

• Maintain in-depth knowledge of service networks and operations.
• Troubleshoot hardware-related issues using APZ21260 and APG systems.
• Utilize the CELLO platform, MO-Shell, FTP, Telnet, and Linux.
• Resolve HW O&M alarms for multiple telecommunication systems.
• Provide onsite support during OSS/ENM outages.

Skills

Fluent English

Strong understanding of instructions and processes

Excellent interpersonal communication

Proactive and able to work under pressure

Education

Bachelors degree in Telecommunications, Electronics, Computer Engineering, or a related field

Tools

Kubernetes

Wireshark

Linux

Dell switches

Juniper switches

Job description

Key Responsibilities

Technical Competencies

• Maintain in-depth knowledge of service networks and operation of multivendor telecommunication equipment.
• Troubleshoot hardware-related issues using APZ21260 and APG systems.
• Utilize the CELLO platform, MO-Shell, FTP, Telnet, and Linux for operational tasks.
• Experience with Dell and Juniper switches is preferred.
• Work with Kubernetes and Wireshark traces; knowledge of AWS or cloud services is a plus.
• Resolve first and second-level HW O&M alarms for CUDB, MSC-BC, MGW, RNC, HSS, and HLR-FE.
• Apply OPIs for boards (SC, PL, & DSG) replacements in CUDB and BSC, MSC, MGW, and RNC.
• Troubleshoot optical fiber-related issues, including loop testing, fiber cleaning, and power testing using VFL and power meters.
• Manage PS Core nodes (EPG, MME, SAPC) and related hardware activities.
• Conduct procedures for HRV and redundancy tests for BSC, MSC, and HLR-FE.
• Provide onsite support during OSS/ENM outages.

Behavior and Skills

• Language Skills: For higher seniority roles, fluency in English is required.
• Functional Skills: Strong understanding of instructions and processes.
• Communication Skills: Excellent interpersonal communication with the ability to share knowledge and experiences.
• Values and Behaviors: Proactive, able to work under pressure, results-oriented, flexible and responsive to changing demands, with attention to detail.
• Safety Knowledge: Deep knowledge of hazard identification, risk assessment, and accident investigation (RCA).
• Ethics and Compliance: Adherence to principles and values of ethics and compliance.

Qualifications

• Bachelors degree in Telecommunications, Electronics, Computer Engineering, or a related field.
• Relevant experience in network operationsonenvironments.
• Certifications related to network operations or telecommunications are a plus.