F&B Supervisor - (Intercontinental Al Jubail)

InterContinental Hotels Group; Al Jubayl; On-site; SAR 149,000 - 207,000; Full time

Job summary

A leading hotel chain in Al Jubail is seeking an experienced F&B Supervisor to oversee service activities in their restaurant. You will ensure high levels of quality and consistency, handle customer complaints, and support your team through effective training and supervision. Candidates must have a diploma in Hotel Management and over 4 years of experience, including management. The role offers a competitive salary, benefits, and opportunities for personal growth.

Benefits

Competitive salary

Room discounts

Training opportunities

Qualifications

• 4+ years of related experience, including management experience.
• Must obtain certifications as required by local authorities.

Responsibilities

• Supervise the service and delivery of menu items.
• Conduct shift briefings in the absence of a Manager.
• Resolve complaints during shifts.
• Supervise cash handling and banking procedures.
• Control stock and monitor equipment use.

Skills

Supervisory skills

Customer service

Problem-solving

Cash handling

Education

Diploma in Hotel Management, Food & Beverage

Job description

F&B Supervisor - (Intercontinental Al Jubail)

Hotel: Al Jubail (DHAHC), P.O. Box 10167, TAREEQ 101, 31961

What’s on the menu for your next career move? As our new F&B Supervisor to ensure our guests enjoy a truly memorable experience in our Speciality Tex-Mex style restaurant.

Under the general direction of the Outlet Manager or his/her Delegate, and within the limits of established IHG and local Hotel policies and procedures, supervises the service activities in the outlet aiming for the highest possible customer satisfaction at all times while ensuring proper training and supervision of all outlet colleagues.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

• Supervise the service and delivery of menu items in restaurant ensuring a high level of quality and consistency
• In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
• Supervise cash handling and banking procedures
• Control stock and monitor Equipment and ensure correct use of equipment as per standards.

What We need from you:

• Diploma in Hotel Management, Food & Beverage, and related fields
• 4+ years’ related experience, including management experience
• Must obtain certifications or permits as required by local governmental agencies.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.