F&B Host Server – Six Senses Amaala

InterContinental Hotels Group; Saudi Arabia; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hospitality company in Saudi Arabia is seeking a F&B Host Server to ensure excellent service standards and guest satisfaction. You will manage guest interactions, handle orders, and uphold high performance and hygiene standards. The ideal candidate possesses a hospitality diploma and at least one year of relevant experience, alongside strong communication skills in English. Join us in creating memorable experiences for our guests.

Qualifications

• More than one year's experience in a similar operational role.
• Technical skills in MS Office and familiarity with hotel systems.
• Knowledge of hotel policies on discounts and promotions.

Responsibilities

• Answer outlet telephone courteously and efficiently.
• Escort guests to tables and assist in seating.
• Ensure prompt and efficient service required by standards.
• Take orders from food & beverage outlet menus.
• Ascertain guest satisfaction and handle billing procedures correctly.

Skills

Customer service

Knowledge of food & beverage

Upselling techniques

Fluency in English

Education

Hospitality diploma/degree from a recognized hospitality or Barista school

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

MICROS/point of sale platforms

Job description

Duties and Responsibilities

• Answer outlet telephone courteously and efficiently as specified in department standards.
• Escort guest to the table and assist in seating and present the menu.
• Ensure that you serve all the guest face towel.
• Ensure the prompt and efficient service required by standards.
• Take order from any food & beverage outlet menus.
• Have good knowledge of all outlet menus (food and wine) and F&B day to day activities.
• Have good knowledge of all F&B outlets opening hours.
• Recommend and promote items as directed by supervisor.
• Knowledge on menu prices and suggesting upselling when necessary.
• Ascertains guest satisfaction and ensure that all guest billing procedures are handled correctly, minimizing rebates during check out and bid guest farewell.
• Maintain a high standard of personal appearance, grooming and hygiene.
• Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
• Ensure all equipment of the department is kept clean and in good working condition.
• Attend meetings and training as required.
• Knowledge and strict adherence to LQA standards.

Qualifications

• Hospitality diploma/degree from a recognized hospitality or Barista school and more than one year’s experience in a similar operational role.
• Technical skills include Advanced MS Office – Word, Excel, PowerPoint and Outlook. Familiar with various hotel systems including MICROS/point of sell platforms. Knowledge of hotel/resort and policies on discounts/food promotion etc.
• Fluent in English.

The above is intended to provide an overview of the role and responsibilities for a F&B Host Server at Six Senses Amaala. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Amaala is an equal opportunity employer. This policy applies to all terms and conditions of employment.

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