Experience Centre Manager

PwC; Riyadh; On-site; SAR 300,000 - 400,000; Full time

Job summary

A leading professional services firm is seeking an Experience Manager for their Riyadh Experience Centre. The role involves designing and executing innovative client experiences and managing events with a focus on creativity, technology, and operational excellence. Candidates should have at least 5 years of experience in event management, strong communication skills, and be proficient in Arabic. This full-time, on-site role offers competitive benefits and the opportunity to contribute to impactful client engagements.

Benefits

Competitive pay

Comprehensive benefits

Continuous learning opportunities

Qualifications

• Minimum 5 years of professional experience in event or experience management preferred.
• Proficiency in Arabic (spoken and written) is required.
• Experience managing multiple stakeholders and complex workflows.

Responsibilities

• Lead the design and execution of client experiences at the Experience Centre.
• Curate every touchpoint in the visitor journey using various media.
• Manage event planning and execution across the Experience Centre.

Skills

Creative leadership

Event management

Communication skills

Technologically fluent

Project management

Tools

Adobe After Effects

Photoshop

Job description

With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.

About Us

With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.

Line of Service Overview

Internal Firm Services (IFS) is the trusted foundation of PwC, delivering innovative managed services and operational capabilities that enable our clients’ evolving needs. A career in IFS offers diverse opportunities across Human Capital, Finance, Technology, Clients & Markets, Marketing & Communications, Risk & Quality, Partner Development, Office Management, and Managed Services. We don’t just support the business—we shape it, driving strategies and initiatives that power growth and transformation across PwC Middle East.

Business Unit Overview

The Experience Centre is a dynamic, client-facing innovation space designed to spark bold thinking, creativity, and co-creation. It brings together cross-functional teams to solve complex challenges through a human‑led, tech‑powered approach.

From immersive workshops and strategic design‑thinking sessions to executive engagements and innovation showcases, we deliver impactful experiences that help our clients drive transformation and tangible results.

How You’ll Contribute

As an Experience Manager – PwC Experience Centre, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

We’re seeking a highly motivated and versatile Manager to lead the design and execution of end‑to‑end experiences at the Experience Centre – strategically, creatively, and operationally.

This is a dual‑role opportunity that combines:

• Creative leadership in designing and curating bespoke client experiences.
• Operational ownership of events and tours, managing logistics, vendors, and delivery.

You’ll work directly with senior clients and internal PwC teams to create unforgettable engagements that reflect our commitment to innovation, quality, and impact.

Responsibilities

Responsibilities include but are not limited to:

• Creative Experience Design
• Lead the development of creative briefs, storyboards, and experience flows in collaboration with the wider Experience Centre team and other PwC Lines of Service managing the respective events.
• Design and deliver interactive, memorable and personalized journeys across physical, digital and hybrid formats.
• Curate every touchpoint in the visitor journey – from check‑in to exit – using environment props, video, print, and digital media.
• Bring creative and innovative thinking to client‑facing experiences, including the use of emerging technologies such as GenAI, immersive tech and other tools.
• Facilitate elements of workshops and sessions (e.g. icebreakers, energizers) as needed.

Experience Centre Tours

• Host and lead strategic tours of the Experience Centre, tailoring conversations to client sectors and business challenges.
• Serve as a compelling storyteller and tech‑savvy presenter, comfortable engaging C‑suite stakeholders.
• Conduct thorough pre‑tour preparation, including researching clients, coordinating demo readiness, and tailoring visual assets to ensure every visit is personalized.
• Liaise with internal PwC teams to align on digital assets, demos, and tech showcases to be presented during each tour.
• Ensure seamless orchestration and delivery across all Centre spaces (The Difference, Studio, EmTech Workshop, Theatre and other spaces).

End‑to‑End Event Management

• Lead all event planning and execution in the Experience Centre (and occasionally offsite).
• Act as the primary liaison for internal teams and external vendors (e.g. catering, production, agencies).
• Oversee logistics, AV setup, and production timelines to ensure exceptional delivery for each workshop/event.
• Maintain high design standards for all print and digital event assets, paying attention to all details.
• Provide hands‑on support onsite to manage execution and troubleshoot as needed, in close collaboration with AV, Operations, and PwC LoS teams.

What You’ll Bring

We're looking for a creative, proactive, and collaborative leader who thrives in a client‑centric and fast‑paced environment.

Requirements

• Minimum 5 years of professional experience, including at least 1–2 years in event or experience management (hospitality or innovation environments preferred).
• Strong creative and conceptual thinking skills.
• Excellent communication skills – written, verbal and presentation.
• Passionate about events/innovation centre management.
• Proven experience managing multiple stakeholders and complex event workflows.
• Highly adaptable, solutions‑oriented and resourceful.
• Technologically fluent – comfortable with emerging tools and platforms.
• Working knowledge of Adobe After Effects and Photoshop preferred.
• Familiarity with GenAI, XR, or emerging technologies is a strong plus.
• Flexibility to work extended hours during events as needed.
• Strong understanding of PwC’s services and client industries is an advantage.
• Proficiency in Arabic (spoken and written).
• Saudi National (required).
• This is a full‑time, on‑site role at the Riyadh Experience Centre with minimal travel.

How You’ll Make a Difference

At PwC Middle East, we expect all our people to embody the skills and behaviours of the PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.

Why You’ll Love Working at PwC

At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well‑being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about Life at PwC Middle East.