Expeditor - Hospitality and Construction Logistics

DHL; Riyadh; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading logistics provider is seeking an Expeditor for Hospitality and Construction Logistics in Riyadh, Saudi Arabia. The successful candidate will handle client communications, manage logistics plans, and ensure high-standard customer service. Candidates should have at least 5 years of experience in the freight forwarding industry and a degree in Logistics or similar. Join a global team dedicated to connecting people and improving lives.

Benefits

Opportunities for career development

Competitive salary

Positive work environment

Qualifications

• Minimum 5 years of experience in freight forwarding industry.
• Strong understanding of hospitality logistics, import/export rules, and clearance processes.
• Advanced skills in Excel, ERP/CRM systems, and freight tracking tools.

Responsibilities

• Serve as the primary point of contact for hospitality clients.
• Maintain proactive communication with clients regarding shipment updates.
• Prepare and submit client quotations in coordination with teams.
• Track and manage client purchase orders from procurement to delivery.
• Ensure high standards of customer service by maintaining responsiveness.

Skills

Excellent interpersonal skills

Problem-solving abilities

Logistics knowledge

Negotiation skills

Ability to manage multiple priorities

Education

Bachelor’s degree in Logistics, Supply Chain Management, or International Business

Tools

Excel

ERP/CRM systems

Freight tracking tools

Job description

Expeditor – Hospitality and Construction Logistics

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross‑border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end‑to‑end solutions to customers in a wide range of industries globally.

Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning DHL Global Forwarding has an opening for a Expeditor – Hospitality and Construction Logistics in Riyadh, Saudi Arabia.

Join us in connecting people and improving lives!

In this Expeditor – Hospitality and Construction Logistics position

• Serve as the primary point of contact for hospitality clients and their procurement consultants


• Maintain proactive communication with clients, providing timely shipment updates, addressing concerns, and offering solutions


• Prepare and submit client quotations in coordination with pricing and operations teams


• Logistics Coordination & Shipment Management


• Develop and execute detailed logistics plans for FF&E and OS&E shipments across air, sea, and land


• Monitor shipment status and share regular tracking updates with clients


• Follow up with freight carriers, customs clearance teams, and internal stakeholders (Air Freight, Ocean Freight, SABER, Transportation, etc.) to ensure timely movement and delivery


• Coordinate last‑mile delivery with site operation team for smooth on‑site delivery

Purchase Order & Vendor Management

• Track and manage client purchase orders from procurement to delivery


• Liaise with procurement consultants and suppliers to ensure accuracy and readiness of goods


• Manage relationships with logistics vendors and service providers to ensure quality service and cost control


• Resolve supplier or carrier‑related issues in a timely manner

Billing & Collections

• Ensure timely billing and invoicing for services provided.


• Coordinate with the credit department for payment follow‑ups and collections.

Customer Service & Problem Solving

• Ensure high standards of customer service by maintaining responsiveness and professionalism.


• Take ownership of customer issues and drive resolution with internal and external teams.


• Make real‑time decisions to adapt to changing circumstances on the ground.

Practical Knowledge and Skills

• Practical knowledge of FF&E and OS&E logistics


• Excellent interpersonal and stakeholder coordination abilities


• Ability to manage multiple priorities and make on‑the‑spot decisions


• Situational adaptability and proactive problem‑solving


• Acts responsibly. Can be counted on to keep commitments


• Provides both verbal and written information in a timely, clear and concise manner

• Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive


• Make real‑time decisions to adapt plans and resources as needed based on project dynamics.


• Ensure service continuity and client satisfaction despite changing conditions or unforeseen issues

Now, here is what we need from you!

Education Level

Bachelor’s degree in Logistics, Supply Chain Management, or International Business.

Experience Level

• Minimum 5 years of experience in freight forwarding industry


• Strong understanding of hospitality logistics, import/export rules, and clearance processes.


• Advanced skills in Excel, ERP/CRM systems, and freight tracking tools.

Excellent interpersonal, negotiation, and problem‑solving abilities

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.


• Possible further career development


• Competitive salary

Why join DHL Global Forwarding?

We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best‑in‑class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than 30,000 passionate employees


• The most efficient processes and fastest response times


• The best solutions and best customer service

Our Vision

The Logistics Company for the World.

Our Mission

Excellence. Simply Delivered.

Our Purpose

Connecting People, improving lives.

Our Values

Respect & Results

Our Goals

Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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