Executive Assistant (Saudi Only)

St. Regis; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A prestigious hotel chain in Riyadh seeks a receptionist to manage front desk operations. Responsibilities include greeting guests, managing correspondence, and maintaining filing systems. Ideal candidates should have excellent communication skills and be proficient in standard office equipment. This position offers an opportunity to work in a dynamic environment where guest satisfaction is prioritized, and teamwork is essential.

Qualifications

• Ability to handle multiple tasks efficiently.
• Strong communication skills for guest interactions.
• Proficiency in standard office equipment and software.

Responsibilities

• Greet guests and determine purpose of visit.
• Prepare routine letters and documents.
• Maintain organized filing systems.
• Document and communicate guest requests.

Skills

Communication

Organization

Customer service

Tools

Word processing software

Database software

Fax machine

Photocopier

Job description

Position Summary

Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination. Open, read, and prepare answers to routine letters. Locate and attach appropriate files to incoming correspondence requiring replies. Take and distribute meeting minutes to appropriate individuals. Handle and distribute incoming and outgoing mail. Create and maintain computer‑ and paper‑based filing and organization systems for records, reports, documents, etc. Transmit information or documents using a computer, mail, or facsimile machine. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Document and communicate all guest requests/complaints to appropriate personnel.

Key Responsibilities

• Handle and distribute incoming and outgoing mail.
• Maintain computer‑ and paper‑based filing and organization systems.
• Prepare letters, memos, and other documents using word processing software.
• Enter and retrieve information from computer databases to update records and answer inquiries.
• Operate standard office equipment such as telephone, fax, and photocopier.
• Document and communicate all guest requests and complaints to appropriate personnel.
• Follow all company policies and procedures, maintain confidentiality of proprietary information, and protect company assets.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Equal Opportunity Employer

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.