Europe Head of Program Delivery & Excellence

Ericsson; Saudi Arabia; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading telecommunications company is seeking a Head of Program Management Europe to oversee the Service Line Business and Operations Systems (BOS). This leadership role entails establishing project management practices, managing teams, and driving service delivery. The ideal candidate will possess over 12 years of experience in Telecom/Systems Integration with a proven leadership track record, as well as an ICT/Engineering degree. Strong skills in governance, communication, and digital transformation are essential for success in this position.

Qualifications

• 12+ years in Telecom/Systems Integration with strong delivery experience.
• Experience managing senior teams across multicultural environments.
• Fluency in English; knowledge of additional languages is a plus.

Responsibilities

• Lead the BOS Delivery Fulfillment practice across Europe.
• Manage Program Directors and Project Managers.
• Ensure accountability for service delivery issues.

Skills

Telecom/Systems Integration

Project Management

Leadership

Digital Transformation

Communication

Governance Frameworks

Education

University degree in ICT/Engineering

MBA (desirable)

Tools

Agile methodologies

Waterfall approaches

PMP certification

JS8 Program Director GIAP certification

Job description

A leading telecommunications company is seeking a Head of Program Management Europe to oversee the Service Line Business and Operations Systems (BOS). This leadership role entails establishing project management practices, managing teams, and driving service delivery. The ideal candidate will possess over 12 years of experience in Telecom/Systems Integration with a proven leadership track record, as well as an ICT/Engineering degree. Strong skills in governance, communication, and digital transformation are essential for success in this position.