Engineering Supervisor

Wyndham Hotels & Resorts EMEA; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A prominent hospitality company in Riyadh is seeking an Engineering Supervisor to ensure the smooth running of the hotel's physical infrastructure. The ideal candidate will have a qualification in Engineering or Maintenance, along with at least 2 years of experience in a similar role. Responsibilities include performing maintenance on HVAC systems, responding to guest requests, and ensuring compliance with safety regulations. This role offers a chance to contribute to a high-quality guest experience while working within a dynamic team environment.

Qualifications

• At least 2 years’ experience as a shift engineer in a similar type of hotel / establishment.
• Basic conversational proficiency in English.
• Eligibility to work in Saudi Arabia.

Responsibilities

• Perform routine maintenance and repairs on HVAC systems.
• Respond promptly to guest room maintenance requests.
• Conduct routine inspections and assessments of facilities.
• Ensure compliance with health, safety, and environmental regulations.

Skills

Communication

Service excellence

Problem solving ability

Teamwork

Education

Engineering / Maintenance qualification

Job description

Overview

Summary: The Engineering Supervisor plays a crucial role in maintaining and repairing the hotel’s physical infrastructure and equipment to ensure a safe, comfortable, and functional environment for guests and employees. Reporting to the Chief Engineer or Director of Engineering, the Hotel Engineer supports the day-to-day operations of the maintenance department and assists in various projects and initiatives.

Key Responsibilities

• Perform routine maintenance and repairs on HVAC systems (Heating, Ventilation, and Air Conditioning), plumbing, electrical systems, lighting, and other areas to upkeep the functioning of the hotel.
• Respond promptly to guest room maintenance requests, ensuring issues are resolved efficiently and to the satisfaction of guests.
• Conduct routine inspection of the property and completing the check lists.
• Assist in implementing and carrying out preventive maintenance programs for all hotel systems and equipment.
• Conduct regular inspections and assessments of facilities to identify maintenance needs and opportunities for improvement.
• Diagnose mechanical, electrical, and plumbing malfunctions and make necessary repairs or adjustments.
• Troubleshoot equipment issues and coordinate repairs with external contractors or vendors when required.
• Ensure compliance with health, safety, and environmental regulations, including proper handling of hazardous materials and adherence to building codes.
• Participate in fire safety drills and emergency response procedures, contributing to the overall safety of guests and staff.
• Assist in capital improvement projects, renovations, and equipment upgrades as directed by the Chief Engineer or management team.
• Collaborate with contractors, suppliers, and other departments to ensure projects are completed on schedule and within budget.
• Maintain inventory of parts, supplies, and equipment necessary for maintenance and repair activities.
• Monitor stock levels, place orders for supplies, and ensure cost-effective procurement practices.
• Keep accurate records of maintenance activities, inspections, and repairs.
• Prepare reports on work performed, equipment status, and maintenance schedules as required.
• Responsible for overall day to day operation.
• Inspects that working condition of the engineering systems and ensure that all standards are maintained.
• Flags any major problem or emergencies such as emergencies, accidents and so on to the Assistant Director of Engineering / Director of Engineering.
• Participates in energy conservation programs and cost-effective maintenance works.
• Assists the Assistant Director of Engineering/Director of Engineering in educating and training all Engineering employees in work safety standards, engineering standards, and provides technical information as required.
• Promotes teamwork and quality service through daily communication and coordination with team.
• Monitors and ensures that guest complaints are attended as per standard time to make sure the guests are satisfied.
• Supervises preventive maintenance and repairs conducted in the property.
• Prioritizes engineering service requests to ensure guest convenience and satisfaction.
• Ensures that engineering and work areas are in order and clean condition.
• Regularly examines, tests, and maintains life safety systems to protect guests, employees, and assets.
• Reports any incident of guest dissatisfactions or unusual matters of significance to management so that corrective measures may be taken.
• Resolves operational problems in compliance with the hotel policies and procedures.

Key Competencies

• Communication
• Service excellence
• Service efficiency
• Teamwork
• Accountability
• Problem solving ability
• Organizational skills
• Flexibility
• Reliability
• Can do attitude

Background

• Engineering / Maintenance qualification.
• At least 2 years’ experience as a shift engineer in a similar type of hotel / establishment.
• Language requirement: English (Basic / conversational / professional / native)
• Eligibility to work in Saudi Arabia