EN - Reception Agent

AccorHotel; Riyadh; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading global hospitality company is seeking a Reception Agent in Riyadh, Saudi Arabia. As a Reception Agent, you will ensure memorable experiences for guests during their stay, focusing on exceptional service delivery. Ideal candidates possess a service-focused personality, fluency in English, and experience with hotel management systems. Opportunities for personal and professional growth are available in a diverse, inclusive workplace.

Benefits

Employee benefit card offering discounted rates at Accor worldwide

Responsibilities

• Greet, check-in, respond to requests and settle accounts while providing exceptional service.
• Take initiative to add a personalized experience.
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.

Skills

Service focused personality

Fluency in English

Experience with Opera or related system

Additional languages

Experience is an asset

Job description

Reception Agent

First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

Benefits and Perks

• Employee benefit card offering discounted rates at Accor worldwide

Learning and Development

Opportunity to develop your talent and grow within your property and across the world!

Corporate Social Responsibility

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

Responsibilities

• Greet, check-in, respond to requests and settle accounts while providing exceptional service.
• Take initiative to add a personalized experience.
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up‑selling.

Qualifications

• Service focused personality is essential.
• Experience with Opera or a related system.
• Fluency in English.
• Additional languages are a plus.
• Experience is an asset.

Legal and Compliance Note

Customization may be included for any specific local or legislative requirements, such as work permits.

Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.