ELV Sales Manager

Creative Personnel; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading recruitment consultancy in Riyadh is seeking a team leader for their audio visual sales support department. The role includes managing account managers, supporting sales operations, and ensuring high customer satisfaction. Strong leadership and communication skills are essential. Candidates should also possess good IT literacy, particularly in Microsoft Office applications. This position offers the opportunity to work within a dynamic sector involving audiovisual solutions.

Qualifications

• Experience in a sales support or account management role.
• Ability to manage a team effectively and provide training.
• Strong skills in customer engagement and satisfaction.

Responsibilities

• Lead a team of internal account managers in the AV sector.
• Support sales and technical teams with requisite documentation.
• Manage and maintain customer accounts and relationships.

Skills

Leadership

Communication

Attention to detail

IT literacy

Organizational abilities

Tools

Microsoft Word

Microsoft Excel

Job description

To lead a team of sales support and internal account managers for the audio visual and video business.

Main Duties of the Job:

• Lead a team of audio visual internal account managers.
• Support the sales and technical teams.
• Work with management on future progression and strategy of the AV business.
• Manage given set of accounts, specific product category or Sales Specialist
• Provision of pricing and accurate formal quotations within the agreed customer and Departmental SLA’s.
• Provide interface to customer contacts, branch sales teams and Enterprise sales teams.
• Assist in the generating of sales via support to the sales teams and participating in Sales Support Incentives.
• Preparation of Sales quotation with accurate and complete documents including, but no limited to pricing, supplier pricing and customer order for handover to Administration for processing.
• Liaison with internal departments to facilitate the progress of orders through the SCC ordering to install process.
• Management and implementation of Customer specific special bids
• Management of support and maintenance contract renewals.
• Engineer Scheduling

Sales and general Sales Support a

• Maintaining a high level of knowledge around the products and services offered by SCC.
• Undergo appropriate training to maintain the high level of knowledge.
• Resolve or escalate all issues in a timely manner.
• Manage a training matrix and development plan for your team.
• Provide reporting data as required.
• Accurate and effective use of internal Information Technology systems
• To achieve and maintain the highest levels of customer satisfaction through professional engagement at all times and at all levels within the customer and internal departments.
• You will have typically have operated inside an end user, reseller, distributor or inside a large vendor, Audio Visual Reseller.
• You will have good attention to detail, strong communication skills and be able to work as part of a team. You should have the ability to take ownership of task and follow through to full completion.
• You will also have good organisational abilities. You should be I.T. literate, especially in the use of Microsoft office applications such as Word and Excel. Good interpersonal and telephone skills will be a pre-requisite.

About The Company

Creative Personnel is the leading Middle East recruitment consultancy that focuses on the delivery of personnel within the Audiovisual, Media, Creative and Events sectors. As well as our Middle East presence, we operate in both the UK and US, with our head office in the heart of London’s financial district. The sectors we provide recruitment services for include:

Audiovisual & Events

- Plasma and visual display
- Events/sound/lighting/staging
- Audio reproduction and production
- Projection, home automation and remote control systems
- Touch screen/interactive display and audio presentation
- Video and web conferencing

Media & Technology

- Digital Media & Web Design/Development
- Digital/Web/Online Marketing
- Digital/Interactive, Television/Broadcast & Mobile Media
- PR, Branding, Marketing and Communications

Our vast experience in the industry has allowed us to create and develop enviable relationships with a wide range of agencies, consultancies, development companies, product vendors and blue chip’s throughout the audiovisual, digital media, PR, corporate communications, events, exhibitions, conferencing, interactive/home entertainment and technology sectors.