Electrical Service Engineer

National Oilwell Varco; Dammam; On-site; SAR 150,000 - 220,000; Full time

Job summary

A leading company in the oil and gas industry is seeking a Field Engineer to investigate product problems at customer sites, ensuring corrective actions are completed to achieve customer satisfaction. The role includes installing, testing, and upgrading equipment while collaborating with various departments. Ideal candidates will possess strong technical skills, experience working with drilling equipment, and a Bachelor's degree in a relevant field.

Qualifications

• Degree in Engineering or relevant experience.
• Experience with NOV or drilling equipment preferred.

Responsibilities

• Inspect, install, commission, and repair NOV equipment at customer sites.
• Prepare service reports and train customers on equipment operation.
• Conduct field operational analyses and manage field service documentation.

Skills

Technical/ functional knowledge

Analytical skills

Communication

Time management

Customer Focus

Decision Making

Ability to work under pressure

Education

Bachelor's degree in a related field

Job description

Investigate product problems at Customer sites and complete the corrective action necessary to achieve customer satisfaction

Duties & Responsibilities:

• Travel to Customer sites to inspect, install, commission, test calibrate, upgrade, repair, refurbish ARM/NOV Equipment /products
• Interface with relevant depts. to obtain a thorough understanding of NOV products and how they are safely operated , tested and calibrated.
• Perform field upgrades of software and Electrical hardware using correct and current software and hardware control protocols.
• Prepare Service Report and ARM/NOV document(s) /procedure(s) at the end of the job and summarize the job performed details to the customer.
• Train customers on the safe and proper operation of these products.
• Investigate reported Equipment /product Problems /NCRs and initiate corrective action
• Conduct field operational analysis and surveys creating reports recommending approvements and optimisation of existing and future equipment /products.
• Provide Information, reports, feedback, redline drawings to both customers and ARM / NOV appropriate departments so that correct records of all actions are understood and maintained.
• Complete and submit field service documentation in a timely manner
• Participate in NCR investigations
• Perform other work-related tasks as assigned
• Good relationship with Client, Supplier & ARM/NOV global team members
• Comply with all ARM/NOV company QA and HSE policies and procedures.

SKILLS & EXPERIENCE REQUIRED:

• Technical/ functional knowledge
• Knowledge of NOV supplied drilling equipment or industry equipment
• Good analytical skills with ability for problem solving
• Quality Focus
• Planning, including ability to plan and supervise workloads
• Communication - Excellent verbal and written communication skills
• Time management
• Customer Focus
• Technical Learning
• Decision Making
• Working under pressure.

Personal and Interpersonal skills:

• Handle the jobs as a lead Engineer
• Collaborating and working well together with others.

Qualification, knowledge and experience:

Bachelor's degree in a related field or relevant work experience

About the company

National Oilwell Varco is an American multinational corporation based in Houston, Texas.

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