Boutique Manager

Quest Search & Selection; Saudi Arabia; On-site; SAR 30,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Retail Manager to lead a boutique team in achieving exceptional sales performance. This role involves driving sales through effective team leadership, optimizing customer experiences, and maintaining high operational standards. The ideal candidate will have a strong background in retail management, particularly in fashion or accessories, and possess excellent communication skills in English. Join a forward-thinking company where your leadership can make a significant impact on customer satisfaction and team success.

Qualifications

• 5 years of retail management experience in fashion or accessories.
• Strong leadership and sales-driven mindset.

Responsibilities

• Drive sales performance and monitor KPIs for optimization.
• Recruit, train, and motivate a high-performing team.
• Ensure premium customer experience and resolve issues.

Skills

Retail Management

Customer Service

Leadership

Sales Performance Optimization

Communication Skills

Inventory Management

Visual Merchandising

Retail Software Proficiency

Tools

POS Systems

Stock Management Tools

Reporting Tools

Job description

Key Responsibilities Store Operations & Sales * Drive boutique sales performance to meet and exceed targets. * Monitor KPIs including conversion, ATV, and UPT to optimize performance. * Lead by example on the sales floor, delivering exceptional customer service and product knowledge. * Implement effective visual merchandising and ensure adherence to brand guidelines. Team Leadership * Recruit, train, and motivate a high-performing team. * Conduct regular team briefings, performance reviews, and one-on-one coaching. * Create a positive working environment focused on collaboration, development, and accountability. Customer Experience * Ensure a premium and consistent customer experience in-store. * Resolve customer issues promptly and professionally. * Build long-term relationships with loyal clients and develop local clientele. Inventory & Administration * Oversee stock levels and inventory management processes, including receiving, transfers, and stocktakes. * Ensure the boutique is compliant with operational procedures, security, and health & safety standards. * Prepare sales reports and provide feedback to the Area Manager and HQ. Requirements * 5 years of retail management experience, preferably in fashion, accessories, or watch/jewelry brands. * Strong leadership and people management skills. * Sales-driven with a customer-centric mindset. * Excellent communication in English (Arabic is a plus). * Proficient in retail software systems (POS, stock management, reporting tools). * Passion for brand products and brand philosophy. We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

Store Operations & Sales * Drive boutique sales performance to meet and exceed targets. * Monitor KPIs including conversion, ATV, and UPT to optimize performance. * Lead by example on the sales floor, delivering exceptional customer service and product knowledge. * Implement effective visual merchandising and ensure adherence to brand guidelines. Team Leadership * Recruit, train, and motivate a high-performing team. * Conduct regular team briefings, performance reviews, and one-on-one coaching. * Create a positive working environment focused on collaboration, development, and accountability. Customer Experience * Ensure a premium and consistent customer experience in-store. * Resolve customer issues promptly and professionally. * Build long-term relationships with loyal clients and develop local clientele. Inventory & Administration * Oversee stock levels and inventory management processes, including receiving, transfers, and stocktakes. * Ensure the boutique is compliant with operational procedures, security, and health & safety standards. * Prepare sales reports and provide feedback to the Area Manager and HQ. Requirements * 5 years of retail management experience, preferably in fashion, accessories, or watch/jewelry brands. * Strong leadership and people management skills. * Sales-driven with a customer-centric mindset. * Excellent communication in English (Arabic is a plus).