E Commerce Product & Technical Manager

SSC; Saudi Arabia; On-site; SAR 300,000 - 400,000; Full time

Job summary

A prominent eCommerce firm in Saudi Arabia seeks an eCommerce Product & Technical Manager to oversee all technical aspects of their web and app platforms. The role includes managing relationships with technical providers, leading UX/UI improvements, and implementing A/B tests. The ideal candidate has 4–7 years of experience in eCommerce Product Management with strong skills in payment API integrations and analytics. This position offers an opportunity to significantly impact user experience and conversion rates.

Qualifications

• 4–7 years in eCommerce Product Management or Technical Management.
• Strong understanding of eCommerce platforms and app management.
• Experience managing workflows with development agencies.

Responsibilities

• Manage all technical aspects of eCommerce web and app platforms.
• Gather requirements from commercial and operations teams.
• Optimize user journeys to enhance conversion rates.

Skills

eCommerce Product Management

Technical Management

Payment API Integrations

UX Optimization

Analytics (GA4)

Tools

Magento

AWS

Commerce Cloud

Job description

Role Overview

The eCommerce Product & Technical Manager is responsible for managing all technical aspects of the company’s web and app platforms. This includes handling the relationship with the external technical provider, reviewing updates and deployments, leading UX/UI improvements, and ensuring a smooth and optimized checkout and app journey. The role leads A/B testing, bug tracking, releases, and innovation for both website and app.

Key Responsibilities

• Product Management
  • Work as the Product Owner for eCommerce web and app platforms.
  • Gather requirements from commercial, marketing, and operations teams and translate them into product briefs.
  • Prioritize the product roadmap based on business impact and customer feedback.
  • Review and validate new features, enhancements, and improvements before development.
• Technical Oversight
  • Manage the relationship with the third‑party technical/eCommerce development company.
  • Approve development sprints, release plans, and deployments.
  • Follow up on bug fixing, performance issues, and platform stability.
  • Ensure timely delivery of new releases across website and app.
• UX/UI & Journey Optimization
  • Review the full app and website user journey and propose enhancements to reduce friction.
  • Own the checkout flow and payment experience, ensuring maximum conversion and minimum drop‑off.
  • Lead UX research, usability testing, and benchmarking against competitors.
• A/B Testing & Analytics
  • Develop and manage A/B testing roadmap with the 3rd party tech company.
  • Measure impact of new features and UX/UI changes.
  • Use data to recommend improvements in layout, navigation, search, and checkout.

Qualifications

• 4–7 years in eCommerce Product Management or Technical Management.
• Strong understanding of eCommerce platforms (Magento, AWS, Commerce Cloud, etc.).
• Experience managing apps (iOS/Android) and working with development agencies.
• Strong payment API integrations & experience in eCommerce funnel, UX & conversion optimization, GA4, Magento, feature discovery, and roadmap ownership.
• Strong eCommerce platform, analytics, UX, and vendor management experience.

Recommended Titles

• eCommerce Product Manager “Tech Product Not commercial Category”
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• Product Owner – eCommerce
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