Dynamic IT Support Analyst: Frontline Tech Help

confidential; Riyadh; On-site; SAR 70,000 - 90,000; Full time

Job summary

An established organization is seeking an IT Analyst to provide technical support and assistance to the IT department in Riyadh. The role involves troubleshooting hardware and software issues, maintaining IT systems, and assisting end-users with technical difficulties. Ideal candidates should have a Bachelor's degree in Information Technology and at least two years of IT support experience. This position offers opportunities for professional growth and development.

Qualifications

• Bachelor’s degree or relevant certification in Information Technology.
• Minimum of two years of IT support experience.
• Basic understanding of computer hardware and software.

Responsibilities

• Provide first-line technical support to end-users.
• Assist in maintaining and troubleshooting network infrastructure.
• Communicate effectively with end-users to resolve issues.

Skills

Problem solving

Technical troubleshooting

User training

Documentation skills

Team collaboration

Education

Bachelor’s degree in Information Technology or related field

Tools

Microsoft Office Suite

Job description

An established organization is seeking an IT Analyst to provide technical support and assistance to the IT department in Riyadh. The role involves troubleshooting hardware and software issues, maintaining IT systems, and assisting end-users with technical difficulties. Ideal candidates should have a Bachelor's degree in Information Technology and at least two years of IT support experience. This position offers opportunities for professional growth and development.