Dog-Lovers Branch Manager: Lead Service & Ops

SIHAMCO; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading pet entertainment organization in Saudi Arabia is looking for a Branch Supervisor at Luca Land to oversee daily operations and ensure an excellent experience for visitors and their pets. The ideal candidate will have 2-4 years of experience in a retail environment and a passion for dogs. Strong leadership and customer-service skills are essential. This role offers competitive salary packages and a unique opportunity to work in a pet-friendly environment.

Benefits

Competitive salary packages

Housing allowance and transportation support

Medical insurance coverage

Staff discounts on services and products

Fun, inclusive, and pet-friendly work environment

Career development opportunities

Qualifications

• 2-4 years experience in a retail environment, such as a pet-store or veterinarian practice.
• Knowledge of pet safety and dog behavior.
• Energetic, proactive, and hands-on.

Responsibilities

• Supervise day-to-day operations at Luca Land.
• Ensure high standards of hygiene and safety.
• Lead and motivate the team for exceptional service.
• Handle guest inquiries and complaints professionally.
• Oversee cash handling and inventory control.
• Coordinate with operations and marketing for events.

Skills

Strong leadership

Communication skills

People management skills

Fluent in English and Arabic

Organizational skills

Problem-solving abilities

Customer-first attitude

Multitasking

Basic knowledge of Microsoft Office

Education

Relevant diploma in management

Tools

POS systems

Inventory management tools

Operations software

Job description

A leading pet entertainment organization in Saudi Arabia is looking for a Branch Supervisor at Luca Land to oversee daily operations and ensure an excellent experience for visitors and their pets. The ideal candidate will have 2-4 years of experience in a retail environment and a passion for dogs. Strong leadership and customer-service skills are essential. This role offers competitive salary packages and a unique opportunity to work in a pet-friendly environment.