District Manager � Washington/Oregon

SmartStop Self Storage; Medina Province; On-site; SAR 337,000 - 450,000; Full time

Job summary

A leading self-storage company in Medina Province is looking for a District Manager. In this role, you will oversee operations across multiple locations, ensuring customer satisfaction and staff performance. The ideal candidate has experience in retail sales or service operations, exceptional leadership skills, and a passion for team development. The position offers a competitive salary, performance bonuses, and comprehensive benefits.

Benefits

Comprehensive group healthcare

401(k) with employer match

Paid Time Off

Quarterly performance bonus plan

Qualifications

• Must have multi-unit retail sales/service operations leadership experience.
• Proven ability to consistently meet and exceed performance standards.
• Ability to work independently with minimal supervision.

Responsibilities

• Accountable for all district store activities and operations.
• Meets company revenue goals by exceeding monthly budget expectations.
• Conducts facility audits to ensure operational standards are met.

Skills

Multi-unit retail operations leadership experience

Excellent communication skills

Motivational skills

Analytical and problem-solving abilities

Customer service excellence

Time management

Education

Bachelor’s Degree preferred

Tools

MS Office

Job description

Career Opportunities with SmartStop Self Storage

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Compensation: (Pay Range $105,000-$127,000) This role includes an exciting quarterly performance bonus plan with the potential to earn up to $30,000 annually

About SmartStop Self Storage

SmartStop® Self Storage is a diversified real estate company in the self-storage industry, operating in the US and Canada. In addition, SmartStop was awarded Newsweek’s Best Customer Service in 2021, 2022 & 2023 among Storage Center companies and Reputation’s 800 Award for 2023.

Voted TOP WORKPLACE 2022 & 2023 by the Orange County Register and our AMAZING employees! Come join a winning team.

District Manager – Washington/Oregon

We’re looking for a self-driven, self-aware, leader who’s devoted to inspiring and motivating their team and providing exceptional customer experience.

Job Description for a District Manager

• Accountable for all district store activities and operations impacting customers, staff, and the achievement of company goals/expectations through direct interaction and use of appropriate company resources.
• Meets company revenue goals by achieving or exceeding monthly budget expectations.
• Conducts facility audits to ensure physical and operational standards are being met.
• Directly oversees daily activities and scheduling of staff and provides feedback, positive and corrective.
• Recruits, interviews, and hires new staff members.
• Leads by example, creating a climate in which staff want to do their best by leading and communicating a shared vision with teammates and providing coaching and development.
• Travels within the designated area to every store and to other designated locations as directed by the company to attend meetings and training sessions

Qualifications

• Must have multi-unit retail sales/service operations leadership experience, preferably in transferable industry such as Retail Sales, Hotel, Restaurant, Leasing, Travel, Car Rental, or Equipment Rental.
• Proven ability to consistently meet and exceed performance standards.
• Excellent communication, interpersonal, and motivational skills.
• Proven ability to lead, develop, and coach staff.
• Strong analytical and problem-solving abilities.
• Ability to prioritize multiple projects and deal with numerous interruptions.
• Works well under pressure while meeting deadlines consistently.
• Ability to work independently with minimal supervision Demonstrated leadership in building, developing and retaining high-performing teams of hourly employees in a retail, sales, service or related industry.
• Exceptional communication, people skills, and time management skills.
• Proficient in MS Office and web-based systems.
• Passion for customer service excellence and coaching staff.
• Bachelor’s Degree preferred.
• Annual compensation to include a base pay of $90,000 with a potential of up to $120,000 with a metrics-based quarterly bonuses and performance based annual bonus.
• Comprehensive group healthcare includes medical, dental, vision and life insurance.
• 401(k) with a generous employer match.
• Paid Time Off
• Monday thru Friday work schedule

Diversity

SmartStop® Self Storage, is committed to diversity, equity and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.