Director of Operations & Process Excellence

PetroApp; Riyadh; On-site; SAR 300,000 - 400,000; Full time

Job summary

A leading operations firm in Riyadh is seeking an experienced Operations Manager to organize and oversee daily business activities, ensure efficiency, and enhance customer satisfaction. The ideal candidate will have strong leadership skills, a strategic mindset, and technical expertise in operational management. The role includes liaising with management, procurement oversight, and implementing HSE procedures. Proficiency in English and operational tools is essential.

Qualifications

• Strong planning and organizing abilities.
• Excellent communication and negotiation skills.
• High analytical and numerical ability.
• Customer focus and quality-oriented mindset.
• Leadership and strategic thinking abilities.

Responsibilities

• Liaise with superior for operational decisions.
• Plan and monitor business operations.
• Evaluate efficiency and apply improvements.
• Manage procurement processes.
• Oversee customer support for satisfaction.
• Review financial information and adjust budgets.
• Manage relationships with external partners.
• Evaluate performance through data analysis.
• Implement HSE procedures in the area.

Skills

Planning and organizing abilities

Communication skills

Analytical ability

Customer focus

Leadership

Problem-solving skills

Technical support expertise

Proficient in Microsoft Office

Proficient in Slack

Proficient in ERP systems

Proficient in English

Job description

A leading operations firm in Riyadh is seeking an experienced Operations Manager to organize and oversee daily business activities, ensure efficiency, and enhance customer satisfaction. The ideal candidate will have strong leadership skills, a strategic mindset, and technical expertise in operational management. The role includes liaising with management, procurement oversight, and implementing HSE procedures. Proficiency in English and operational tools is essential.