Digital Solutions and Business Intelligence Manager

Colleges of Excellence; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A prestigious educational institution seeks an IT Director to lead strategy and governance in the Riyadh region. Responsibilities include directing project management practices, overseeing compliance with regulations, and ensuring service excellence. The ideal candidate has at least 8 years of experience in IT applications, strong leadership skills, and a deep understanding of IT frameworks like Agile and ITIL. This role offers the opportunity to drive IT transformations while managing both projects and teams.

Qualifications

• Minimum of 8 years in applications/e-services, with 3+ years in a managerial role.
• Strong knowledge of modern delivery frameworks (Agile, Scrum, DevOps).
• Proven leadership and stakeholder communication skills.

Responsibilities

• Lead formulation of IT strategies and initiatives.
• Oversee project management practices and vendor performance.
• Monitor service excellence and resolve escalations.

Skills

Leadership

Project Management

IT Systems Knowledge

Cybersecurity

IT Strategy Development

Problem-Solving

Communication

Budget Management

ITIL Familiarity

Industry Trends Knowledge

Education

Bachelor's degree in information technology, Software Engineering, or equivalent

Master's degree (preferred)

Job description

Overview

• Lead the formulation of IT strategies and initiatives; approve roadmaps and ensure alignment with corporate objectives.
• Govern IT standards and policies; ensure compliance with national regulations and internal controls.
• Sponsor enterprise architecture and IT roadmaps; prioritize portfolios and make investment decisions.
• Direct project management practices; oversee vendor selection, contracting, and performance management.
• Ensure service excellence by monitoring SLAs with providers and resolving escalations.
• Oversee business analysis activities; validate requirements gathered from internal departments.
• Approve technical requirement documents and solution designs.
• Guide design, development, testing, and release management; enforce secure coding and DevOps best practices.
• Set application design standards based on business needs and user experience principles.
• Review performance, quality, and user acceptance reports; drive continuous improvement.
• Manage application lifecycle, technical debt, and quality gates across teams.
• Define and monitor KPIs and data‑analysis metrics; use insights for decision‑making.
• Report periodically to stakeholders on progress, risks, and commitments; escalated issues when needed.

Qualifications

• Bachelor's degree in information technology, Software Engineering, or equivalent; master's is a plus.
• Minimum of 8 years in applications/e‑services, including 3+ years in a managerial or leadership role.
• Strong knowledge of modern delivery frameworks (Agile, Scrum, DevOps) and IT governance (e.g., ITIL).
• Proven leadership, people management, and stakeholder communication skills.
• Ability to manage technical projects, budgets, and vendor relationships.

Skills

• Strong leadership and team management skills
• Excellent project management abilities
• In-depth knowledge of IT systems and infrastructure
• Proficiency in cybersecurity practices
• Ability to develop and implement IT strategies
• Strong problem‑solving and decision‑making skills
• Excellent communication and interpersonal abilities
• Knowledge of budgeting and financial management
• Familiarity with IT service management frameworks (e.g. ITIL)
• Ability to stay updated with the latest industry trends and technologies