Digital Payments Specialist

PayTech Nexus Ltd; Riyadh; On-site; SAR 300,000 - 400,000; Full time

Job summary

A leading fintech company is looking for a Digital Payments Specialist based in Riyadh. The role requires over 10 years of experience in fintech and digital payments, with deep familiarity with Saudi regulations. Responsibilities include leading project delivery, ensuring compliance, and managing cross-functional teams to launch a digital wallet product. This position demands strong strategic planning and bilingual communication skills (Arabic & English).

Qualifications

• 10+ years in fintech or digital payments project delivery.
• Native Arabic speaker with fluent English.
• Immediate availability for full-time Riyadh-based role.

Responsibilities

• Develop and manage the client project plan.
• Lead cross-functional execution across finance, IT, marketing, and support teams.
• Identify and mitigate project risks.

Skills

Deep understanding of digital payments

Strong project management skills

Bilingual communication (Arabic & English)

Education

Bachelor's degree in Business, Finance, or Technology

Tools

BI tools

Job description

JOB TITLE: Digital Payments Specialist

TERM: 9 months (with potentialextension)

CLIENT LOCATION: Riyadh, Saudi Arabia (On-site / in clientoffices)

DIVISION: FinTech Program Office

REPORTS TO: Chief FinTech Officer

RELEVANTEXPERIENCE

1. 10+ years in fintech, digital payments, or banking project delivery
2. Experience with Banking as a Service (BaaS), card programs, or mobile wallet launches preferred

MANDATORYREQUIREMENTS**

1. Native Arabic speaker with fluent English
2. Deep familiarity with Saudi fintech regulations (SAMA, KYC/AML)
3. Immediate availability for full-time Riyadh-based role
4. Strong strategic and hands-on delivery capability

PURPOSE OF THE PROJECT

To lead the design, development, and launch of digital wallet a flagship fintech product that will redefineclients digital wallet value proposition. This role ensures operational readiness and commercial success byaligning internal teams and external partners under a unified delivery roadmap. Covering full-cycle delivery,a strategic card-based cash back product developed under a BaaS model. This will transform thedigital wallet from a loyalty platform into a fintech-enabled service provider, embedding financial servicesinto its ecosystem.

Scope & Key Activities

Core Responsibilities and Accountabilities

1. Develop and manage the client project plan, ensuring alignment with strategic goals and delivery timelines
2. Lead cross-functional execution across finance, IT, marketing, marketplace, and support teams
3. Serve as the central point of contact for stakeholders, providing regular updates and managing expectations
4. Identify and mitigate project risks, ensuring compliance with all regulatory and operational standards
5. Deliver a fully operational, scalable, and compliant clients digital wallet platform ready for post-project handover
6. Finance Operations & Controls - Monitor the finance teams implementation of cashback workflows, wallet liability tracking, reconciliation, and monthly reporting to ensure financial accuracy and audit readiness.
7. Marketplace & Merchant Monetization - Oversee the merchant onboarding process and monetization model rollout, ensuring teams execute segmentation, billing, and subscription strategies effectively.
8. Growth Marketing Execution - Coordinate marketing to ensure timely execution of launch campaigns, brand assets, and influencer activations that align with user acquisition goals.
9. Customer Success & Support Readiness - Ensure the support team develops and tests user and merchant support journeys, SOPs, and escalation flows in preparation for launch.
10. IT Governance & Regulatory Compliance -Supervise the integration of SNBs SDK and ensure IT teams meet SAMA compliance standards and prepare audit documentation.
11. Data Infrastructure & Analytics- Guide the data team in defining schemas, building dashboards, and ensuring data readiness for performance tracking and reporting.
12. Product-Led Growth & Optimization- Track product performance metrics and ensure the product team iterates on features and flows to drive user activation, retention, and merchant impact.

KPIs

• % of target merchants onboarded and monetized
• User acquisition and activation metrics post-launch
• Operational readiness (e.g., reconciliation accuracy, support SLAs)

Knowledge and Experience

• Deep understanding of digital payments, card systems, and embedded finance
• Familiarity with Saudi fintech regulations and SAMA compliance frameworks
• Strong project management skills (Agile, Waterfall, hybrid)
• Experience with BI tools, data modeling, and KPI tracking
• Bachelors degree in Business, Finance, or Technology (MBA preferred)

Mandatory Skills**

• Strategic planning and tactical execution
• Cross-functional leadership and stakeholder engagement
• Regulatory and risk management in fintech environments
• Technical fluency in SDKs, APIs, and data architecture
• Bilingual communication (Arabic & English)
• Problem-solving and adaptability in fast-paced settings