We are looking for a dynamic and experienced Delivery Manager to spearhead our online aggregation initiatives specifically tailored for the Food and Beverage (F&B) industry within the Human Resources Outsourcing sector. The successful candidate will play a crucial role in managing the delivery of our recruitment services to F&B clients, ensuring that their unique staffing needs are met efficiently and effectively. This position requires a deep understanding of the F&B industry, strong project management skills, and the ability to leverage digital platforms to optimize recruitment processes. The Delivery Manager will collaborate with various internal teams to enhance our service offerings and drive operational excellence tailored to the F&B sector.
Responsibilities
- Lead the delivery of recruitment services for clients in the F&B industry, ensuring alignment with their specific operational requirements and business goals.
- Develop and implement innovative online aggregation strategies that cater specifically to the unique needs of the F&B sector.
- Work closely with marketing, sales, and operations teams to create tailored recruitment campaigns that resonate with F&B clients.
- Manage project timelines, budgets, and resources to ensure timely delivery of services while maintaining high-quality standards.
- Conduct performance analysis and gather client feedback to continually refine and improve our recruitment processes for the F&B industry.
- Build and maintain strong relationships with F&B clients, acting as the primary point of contact for service-related inquiries and support.
- Stay informed about trends and developments in the F&B industry, utilizing this knowledge to enhance recruitment strategies.
- Provide mentorship and guidance to junior team members, fostering a culture of continuous learning and improvement within the team.
- Prepare and deliver comprehensive reports on project status, performance metrics, and strategic initiatives to senior management.
- Ensure compliance with all relevant regulations and internal policies throughout the recruitment process for F&B clients.
Preferred Candidate
- Demonstrated experience in delivery management within the F&B industry or a related field of recruitment or HR outsourcing.
- Strong understanding of online aggregation platforms and digital marketing strategies applicable to the F&B sector.
- Exceptional interpersonal and communication skills, with a proven ability to build rapport with clients and stakeholders in the F&B industry.
- Ability to manage multiple projects and priorities effectively in a fast-paced environment.
- Strong analytical and problem-solving skills, with a focus on delivering results tailored to the F&B sector.
- Proven leadership abilities, with experience in mentoring and developing team members.
- Detail-oriented with excellent organizational skills and the ability to work autonomously.
- Proficiency in project management software and tools relevant to recruitment processes.
- Familiarity with current HR technologies and trends specific to the F&B industry.
- A bachelor's degree in Business Administration, Human Resources, or a related field is preferred.
Skills
- Project Management: Expertise in planning and executing projects, ensuring they meet deadlines and budget constraints while delivering exceptional quality.
- Communication Skills: Strong verbal and written communication skills to effectively engage with clients and team members in the F&B industry.
- Industry Knowledge: In-depth understanding of the F&B sector, including its unique staffing challenges and recruitment needs.
- Leadership: Experience in leading teams, providing guidance, and fostering a collaborative environment focused on achieving results.
- Digital Marketing: Knowledge of online marketing strategies that enhance recruitment efforts and attract top talent within the F&B industry.