Datacentre Operations Manager (Datacentre AI Engineering) - Riyadh, KSA

Qualcomm Technologies, Inc; Riyadh; On-site; SAR 70,000 - 90,000; Full time

Job summary

A leading tech company in Riyadh is looking for Data Centre Operations Managers to manage daily operations and performance of Cloud AI data centres. You will ensure optimal availability and oversee the hardware for AI workloads. Candidates should have an Associate's degree and experience in managing data centre infrastructure. This role requires hands-on experience, strong problem-solving skills, and the ability to work in high-pressure environments. Competitive salary and benefits are offered.

Benefits

Salary including housing & transport allowance

Stock and performance-related bonus

Paid Maternity and Paternity Leave

Employee stock purchase scheme

Child Education Allowance

Relocation support

Life and Medical Insurance

Health and recreational reimbursement

Qualifications

• 1+ years project lead experience with an Associate's degree.
• Basic knowledge of computer hardware.
• 5+ years project lead experience preferred.

Responsibilities

• Ensure optimal performance of Cloud AI data centre deployments.
• Manage Qualcomm Cloud AI Accelerator hardware.
• Oversee physical infrastructure.
• Monitor incident response and preventative measures.
• Provide regular reports on uptime and performance metrics.

Skills

Understanding of AI/ML workloads

Strong problem-solving and diagnostic abilities

Good communication skills

Attention to detail

Willingness to work shifts and on-call

Hands-on server maintenance

Familiarity with Linux

Use of Data Centre Infrastructure Management software

Education

Associate's degree in Computer Science, Mathematics, Electrical Engineering

Bachelor's degree preferred

Tools

Ticketing systems

Cloud platforms

Job description

Company: Qualcomm Middle East Information Technology Company LLC Job Area: Facilities & Security Group, Facilities & Security Group > Facilities

General Summary

About Us

Qualcomm is enabling a world where everyone and everything can be intelligently connected. You interact with products and technologies made possible by Qualcomm every day, including 5G-enabled smartphones that double as pro-level cameras and gaming devices, smarter vehicles and cities, and the technology behind the smart, connected factories that manufactured your latest purchase. Qualcomm 5G and AI innovations are the power behind the connected intelligent edge. You’ll find our technologies behind and inside the innovations that deliver significant value across multiple industries and to billions of people every day.

About the Role

Qualcomm is leveraging its expertise in hardware-accelerated AI to bring powerful, energy-efficient generative AI and computer vision workloads to data centres. The Qualcomm Cloud AI team is developing several key technologies including comprehensive hardware and software stack for deep learning inference acceleration, designed for rack-scale data centre deployments.

We are seeking highly skilled and experienced Data Centre Operations Managers to oversee the daily operations, maintenance and performance of Qualcomm's Cloud AI data centre deployments.

This role involves the following activities

• Ensure optimal performance, uptime and availability of Cloud AI data centre deployments
• Manage Qualcomm Cloud AI Accelerator hardware for AI/ML workloads
• Commission and decommission equipment
• Oversee physical infrastructure: servers, storage, networking, power, cooling
• Deploy and maintain infrastructure-as-code tools
• Monitor and manage incident response, troubleshooting, root cause analysis, preventative measures
• Oversee software updates and maintenance
• Monitor usage trends and plan for infrastructure scaling
• Manage relationships with hardware/software service vendors
• Coordinate with internal teams: IT, engineering, security
• Provide regular reports on uptime, incidents, capacity and performance metrics
• Track KPIs and SLAs
• Ensure redundancy and failover mechanisms
• Document and enforce standard operating procedures

You will demonstrate the following

• Understanding of AI/ML workloads
• Strong problem-solving and diagnostic abilities
• Ability to work in high-pressure environments and respond to incidents quickly
• Strong attention to detail with a focus on quality and reliability
• Good communication skills for coordinating with teams
• Willingness to work shifts, on-call rotations and sometimes in physically demanding conditions
• Hands-on experience installing, troubleshooting and maintaining servers, storage devices, networking equipment and AI accelerators.
• Familiarity with Linux, bare-metal and virtualization platforms
• Familiarity with data centre infrastructure
• Use of Data Centre Infrastructure Management software and environmental monitoring systems
• Commitment to ongoing learning and professional development

We'd love to see

• Experience with ticketing systems and change management processes
• Knowledge of programming/scripting languages like Python or Bash
• Familiarity with cloud platforms

Minimum Qualifications

• Associate's degree in Computer Science, Mathematics, Electrical Engineering, or related field with 1+ years project lead experience
• Basic knowledge of computer hardware and components.

Physical Requirements

• Frequently transports and installs equipment weighing at least 25 lbs.

Preferred Qualifications

• Bachelor's degree in Computer Science, Mathematics, Electrical Engineering, or related field with 5+ years project lead experience
• Familiarity with compliance standards (e.g., ISO 27001, SOC 2, HIPAA) relevant to data center operations
• Industry-recognized certifications such as CompTIA Linux+, CDCP, CCNA

What's on Offer

• Salary including housing & transport allowance
• Stock (RSU's) and performance related bonus
• 16 weeks fully paid Maternity Leave
• 6 weeks fully paid Paternity Leave
• Employee stock purchase scheme
• Child Education Allowance
• Relocation and immigration support (if needed)
• Life and Medical Insurance
• Live+ Well Reimbursement for health and recreational membership fees

References to a particular number of years experience are for indicative purposes only. Applications from candidates with equivalent experience will be considered, provided that the candidate can demonstrate an ability to fulfill the principal duties of the role and possesses the required competencies.

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail [e-mail] or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers.