Datacentre Operations Manager (Datacentre AI Engineering) - Riyadh, KSA

Qualcomm; Riyad Al Khabra; On-site; SAR 200,000 - 300,000; Full time

Job summary

A global technology leader seeks a Cloud AI Data Center Manager in Al-Qassim, Saudi Arabia. The role involves ensuring the optimal performance and availability of AI data center deployments while managing hardware for AI/ML workloads. Candidates should possess strong problem-solving skills and technical experience with Linux and data center infrastructure. The position offers competitive benefits, including salary, stock options, and generous parental leave.

Benefits

Salary including housing & transport allowance

Stock and performance-related bonus

Fully paid Maternity Leave

Fully paid Paternity Leave

Employee stock purchase scheme

Child Education Allowance

Life and Medical Insurance

Qualifications

• 5+ years of experience in project lead role with a Bachelor's degree preferred.
• Experience managing AI/ML workloads.
• Hands-on experience with data center equipment.

Responsibilities

• Ensure optimal performance of Cloud AI data center.
• Manage Qualcomm Cloud AI Accelerator hardware.
• Provide regular reports on uptime and performance.

Skills

Understanding of AI/ML workloads

Strong problem-solving abilities

Good communication skills

Attention to detail

Experience with Linux

Knowledge of programming/scripting languages

Education

Bachelor's degree in Computer Science, Mathematics, Electrical Engineering or related field

Associate's degree in a related field

Tools

Data Centre Infrastructure Management software

Ticketing systems

Job description

Company:

Qualcomm Middle East Information Technology Company LLC

Job Area:

Facilities & Security Group, Facilities & Security Group > Facilities

General Summary:

About Us

Qualcomm is enabling a world where everyone and everything can be intelligently connected. You interact with products and technologies made possible by Qualcomm every day, including 5G‑enabled smartphones that double as pro‑level cameras and gaming devices, smarter vehicles and cities, and the technology behind the smart, connected factories that manufactured your latest purchase. Qualcomm 5G and AI innovations are the power behind the connected intelligent edge. You’ll find our technologies behind and inside the innovations that deliver significant value across multiple industries and to billions of people every day.

About the Role

Qualcomm is leveraging its expertise in hardware‑accelerated AI to bring powerful, energy‑efficient generative AI and computer vision workloads to data centres. The Qualcomm Cloud AI team is developing several key technologies including a comprehensive hardware and software stack for deep learning inference acceleration, designed for rack‑scale data centre deployments.

This role involves the following activities:

• Ensure optimal performance, uptime and availability of Cloud AI data centre deployments
• Manage Qualcomm Cloud AI Accelerator hardware for AI/ML workloads
• Commission and decommission equipment
• Oversee physical infrastructure: servers, storage, networking, power, cooling
• Deploy and maintain infrastructure‑as‑code tools
• Monitor and manage incident response, troubleshooting, root cause analysis, preventative measures
• Oversee software updates and maintenance
• Monitor usage trends and plan for infrastructure scaling
• Manage relationships with hardware/software service vendors
• Coordinate with internal teams: IT, engineering, security
• Provide regular reports on uptime, incidents, capacity and performance metrics
• Track KPIs and SLAs
• Ensure redundancy and failover mechanisms
• Document and enforce standard operating procedures

You will demonstrate the following:

• Understanding of AI/ML workloads
• Strong problem‑solving and diagnostic abilities
• Ability to work in high‑pressure environments and respond to incidents quickly
• Strong attention to detail with a focus on quality and reliability
• Good communication skills for coordinating with teams
• Willingness to work shifts, on‑call rotations and sometimes in physically demanding conditions
• Hands‑on experience installing, troubleshooting and maintaining servers, storage devices, networking equipment and AI accelerators.
• Familiarity with Linux, bare‑metal and virtualization platforms
• Familiarity with data centre infrastructure
• Use of Data Centre Infrastructure Management software and environmental monitoring systems
• Commitment to ongoing learning and professional development

We'd love to see:

• Experience with ticketing systems and change management processes
• Knowledge of programming/scripting languages like Python or Bash
• Familiarity with cloud platforms

Minimum Qualifications

• Associate's degree in Computer Science, Mathematics, Electrical Engineering, or related field with 1+ years project lead experience
• Basic knowledge of computer hardware and components.

Physical Requirements

• Frequently transports and installs equipment weighing at least 25 lbs.

Preferred Qualifications

• Bachelor's degree in Computer Science, Mathematics, Electrical Engineering, or related field with 5+ years project lead experience
• Familiarity with compliance standards (e.g., ISO 27001, SOC 2, HIPAA) relevant to data center operations
• Industry‑recognized certifications such as CompTIA Linux+, CDCP, CCNA

What's on Offer

• Salary including housing & transport allowance
• Stock (RSU's) and performance related bonus
• 16 weeks fully paid Maternity Leave
• 6 weeks fully paid Paternity Leave
• Employee stock purchase scheme
• Child Education Allowance
• Relocation and immigration support (if needed)
• Life and Medical Insurance
• Live+ Well Reimbursement for health and recreational membership fees

References to a particular number of years experience are for indicative purposes only. Applications from candidates with equivalent experience will be considered, provided that the candidate can demonstrate an ability to fulfill the principal duties of the role and possesses the required competencies.

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e‑mail disability‑[e-mail] or call Qualcomm's toll‑free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

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If you would like more information about this role, please contact Qualcomm Careers.