Customer Support Specialist

Fast Fit; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading fitness service provider in Riyadh is seeking a Customer Support Specialist (Saudi Nationals Only - Female). The role involves handling customer requests, maintaining the work environment, and providing professional interactions. Candidates should be passionate about customer service and possess strong communication skills. Training is offered for candidates without a degree.

Benefits

Competitive salaries, benefits, and incentives

Comprehensive health coverage

30 days of paid annual leave

Career growth opportunities

Specialized training

Qualifications

• Strong communication and interpersonal skills.
• Ability to work under pressure and in a fast-paced environment.
• Dedicated and passionate about assisting customers.

Responsibilities

• Handle customer requests through phone or email.
• Maintain a positive work environment.
• Contribute positively by interacting professionally.

Skills

Communication Skills

Customer Service

Multitasking

Time Management

Interpersonal Skills

Education

Bachelor's degree (preferred)

Job description

Customer Support Specialist (Saudi Nationals Only - Female)

Fast Fit EMS Fitness, the market leader and largest provider of EMS services in Saudi Arabia, is seeking dedicated Receptionists and Customer Service Representatives to join our team. With 11 branches across Jeddah, Riyadh, and Khobar, we offer a dynamic work environment and numerous benefits for our employees.

About Us

Founded in 2019, Fast Fit EMS Fitness has rapidly grown to become a prominent name in the fitness industry. Our commitment to excellence and innovation has led to the expansion of 11 clubs in major cities across Saudi Arabia. We take pride in offering top‑tier EMS training and fostering career growth opportunities for our employees.

Responsibilities

• Handle customer requests through phone or email (Arabic and English)
• Excellent communication skills verbally and in writing
• Strong phone contact handling skills and active listening
• Ability to multitask, prioritize and manage time effectively
• Ability to work under pressure
• Maintaining a positive work environment
• Contribute to a positive work environment by interacting politely and professionally

At Fast Fit EMS Fitness, we believe in investing in the growth of our employees. Even if you do not have a bachelor's degree, we provide comprehensive internal training to equip you with the necessary skills and knowledge for success.

If you are excited about joining the beauty & fitness industry and eager to make a positive impact on people's lives, we want to hear from you!

Join our team at Fast Fit EMS Fitness and embark on a fantastic career journey with us.

To apply, please send your resume and cover letter to [e-mail].

Requirements

• A bachelor's degree is preferred.
• Saudi National (Female)
• Marital Status - Single
• Dedicated and passionate about assisting customers and answering their questions.
• Strong communication and interpersonal skills
• Ability to work in a fast‑paced environment.
• Polished and professional demeanor.

Benefits

• Competitive salaries, benefits, and incentives
• Comprehensive health coverage
• Exceptional work environment
• Specialized training
• Career growth opportunities
• Opportunities on a global level
• 30 days of paid annual leave