Customer Service Specialist

CreditNinja - KMD Partners, LLC; Remote; SAR 150,000 - 200,000; Full time

Job summary

A customer support company in Saudi Arabia is looking for a customer support representative to provide fast and accurate assistance through chat channels. Applicants should have strong written communication skills and the ability to manage multiple chats simultaneously. A high school diploma or bachelor's degree is preferred, along with previous experience in customer service. Training or certifications in customer service will be considered a plus. This position offers an opportunity to contribute to a smooth and positive customer experience.

Qualifications

• Previous experience in customer service or chat support preferred.
• Training or certifications in customer service are a plus.

Responsibilities

• Provide fast and accurate customer support through chat channels.
• Respond to inquiries and resolve issues to ensure positive customer experience.

Skills

Strong written communication skills

Fast and accurate typing skills

Ability to multitask

English language skills (intermediate)

Education

High school diploma or bachelor’s degree

Job description

-Provide fast and accurate customer support through chat channels by responding to inquiries, resolving issues, and ensuring a smooth and positive customer experience.

*For quick application, please click the link below.

-توفير دعم سريع وموثوق للعملاء و الإجابة على الاستفسارات، ومعالجة المشكلات، وضمان تجربة مريحة وإيجابية للعميل.

*للتقديم السريع، يُرجى الضغط على الرابط أدناه.

https://forms.gle/6oTjM8bE7BNtWnCa6

• Previous experience in customer service or chat support (preferred).
• Strong written communication skills.
• Fast and accurate typing skills.
• Ability to multitask and manage multiple chats at once.
• English language skills (at least intermediate level).
• High school diploma or bachelor’s degree (preferred).
• Training or certifications in customer service are a plus.