Customer Service Representative

Lets Drive Car Rental; Riyadh Region; On-site; SAR 120,000 - 150,000; Full time

Job summary

A prominent car rental service in Saudi Arabia is looking for an experienced customer service representative. Responsibilities include handling inquiries, managing vehicle rentals, and ensuring customer satisfaction. The ideal candidate is Saudi with at least one year of car rental experience and is fluent in both Arabic and English. Excellent communication skills, organization, and the ability to work under pressure are essential for this role.

Qualifications

• Nationality: Saudi.
• Minimum 1 year of experience in a car rental company in Saudi Arabia.

Responsibilities

• Handle customer inquiries, reservations, and rental agreements.
• Manage check-in and check-out of vehicles.
• Verify customer documents and eligibility for rental.
• Provide excellent customer service and resolve issues professionally.
• Maintain proper records and reports related to rentals and payments.
• Coordinate with operations team for vehicle availability.

Skills

Fluent in Arabic

Fluent in English

Excellent communication

Well-Organized

Time Management

Ability to work under pressure

Job description

Requirements

• Nationality: Saudi
• Fluent in Arabic (spoken & written)
• Minimum 1 year of experience in a car rental company in Saudi Arabia

Responsibilities

• Handle customer inquiries, reservations, and rental agreements
• Manage check-in and check-out of vehicles
• Verify customer documents and eligibility for rental
• Provide excellent customer service and resolve issues professionally
• Maintain proper records and reports related to rentals and payments
• Coordinate with operations team for vehicle availability

Skills

• Fluent in English and Arabic
• Excellent communication
• Well-Organized
• Time Management
• Ability to work under pressure