Customer Service Assistant

Agile HR Solutions Ltd; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading retail company is seeking Customer Service Assistants in Riyadh to help customers with queries and provide great service. The role offers competitive pay and a vibrant work environment with opportunities for advancement. Previous retail experience is beneficial, but enthusiasm and strong communication skills are essential. Flexible hours available for both full and part-time positions.

Qualifications

• Must complete valid security checks to be successful in the role.
• Enthusiasm and energy are crucial.
• Ability to learn quickly is important.

Responsibilities

• Assist customers with queries and provide great service.
• Keep the store looking its best and replenish stock.
• Handle deliveries and creatively merchandise new displays.

Skills

Retail experience

Enthusiasm

Energy

Good listener

Great communicator

Job description

Customer Service Assistant - Riyadh

My client is a leading UK retailer expanding into the Middle east with a number of new store Openings over Summer 2025

We are seeking customer focused individuals who have an understanding nature and can guide our customers to the right products for their needs

First and foremost, you’ll be in a fun, fast-paced retail role and if you love working for the brand, you could move onwards and upwards in the company. You’ll receive competitive pay and benefits tailored to Saudi Arabia

We continue to grow by putting our customers first and have a strong culture of innovation and entrepreneurialism.

You will help our customers, by assisting them with queries, advice and great service.

You will keep our stores looking their best, replenishing stock, handling deliveries, and creatively merchandising new displays, all whilst remaining a friendly face within the store.

We have both full and part time roles available and a variety of shift patterns to suit you

Looking forward to hearing from you!

Skills

If you have got retail experience already, all the better.

What is most important though is having plenty of enthusiasm and energy—nothing stands still here, least of all you.

That also means being able to learn the role quickly, even if you haven’t done retail work before but you’re a good listener and great communicator, you will be up to speed in no time and ready to play a valued role in your team.

About you?

*To be successful in role, valid security checks must be completed.