Customer Orders Coordinator — Operations Support

Ms. Môh Bakery; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A local bakery in Jeddah is seeking a Customer Orders Coordinator to enhance operations. This full-time role requires 2+ years of customer service or coordination experience and strong communication skills in English and Arabic. Responsibilities include managing customer orders, coordinating with teams, and ensuring timely execution. Ideal candidates are proactive, organized, and capable of multitasking under pressure. Interested applicants should send their CV and design samples to the provided email address.

Qualifications

• 2+ years experience in customer service, coordination, or hospitality.
• Strong communication skills in English and Arabic (written + spoken).
• Ability to multitask and maintain accuracy under pressure.

Responsibilities

• Managing customer orders and communication.
• Monitoring order progress and ensuring timely execution.
• Coordinating with kitchen and delivery teams.

Skills

Customer service experience

Strong communication skills in English & Arabic

Experience with Google Workspace

Experience with MS Office

Basic design skills (Canva or similar)

Problem-solving abilities

Tools

Google Workspace

MS Office

WhatsApp Business

Job description

We’re looking for a Customer Orders Coordinator — Operations Support to join our growing team in Jeddah.

If you’re organized, proactive, customer-focused, and someone who thrives in a fast-paced environment, this might be the role for you.

What we’re looking for:

• 2+ years experience in customer service, coordination, or hospitality
• Strong communication in English & Arabic (written + spoken)
• Experience with Google Workspace, MS Office, WhatsApp Business
• Basic design skills (Canva or similar)
• Someone who takes ownership, solves problems, and works independently
• Ability to multitask and maintain accuracy under pressure

Key responsibilities include:

• Managing customer orders and communication
• Monitoring order progress and ensuring timely execution
• Coordinating with kitchen and delivery teams
• Maintaining clear order records and supporting daily operations

Location: Jeddah

Job type: Full-time (day/evening shifts)

If you meet the criteria, we’d love to hear from you.

Send your CV + design samples (if applicable) to:

[e-mail]

WhatsApp: [phone]