Customer Care Specialist

Fast Fit; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading fitness services provider in Riyadh seeks a Customer Care Specialist (Saudi Nationals Only – Female) to handle customer requests and contribute to a positive work environment. Ideal candidates are Saudi females with strong communication skills and a bachelor's degree. The position offers competitive salaries, training opportunities, and a supportive work culture.

Benefits

Competitive salaries

Comprehensive health coverage

Exceptional work environment

Specialized training

Career growth opportunities

30 days of paid annual leave

Qualifications

• Saudi National (Female) required.
• Marital status: Single.
• Dedicated and passionate about assisting customers.

Responsibilities

• Handle customer requests through phone or email.
• Work under different shifts.
• Contribute to a positive work environment.

Skills

Excellent communication skills

Ability to multitask

Phone contact handling skills

Active listening

Strong interpersonal skills

Education

Bachelor's degree

Job description

Customer Care Specialist (Saudi Nationals Only – Female)

Fast Fit EMS Fitness, the market leader and largest provider of EMS services in Saudi Arabia, is seeking dedicated Receptionists and Customer Service Representatives to join our team. With 11 branches across Jeddah, Riyadh, and Khobar, we offer a dynamic work environment and numerous benefits for our employees.

About Us:

Founded in 2019, Fast Fit EMS Fitness has rapidly grown to become a prominent name in the fitness industry. Our commitment to excellence and innovation has led to the expansion of 11 clubs in major cities across Saudi Arabia. We take pride in offering top-tier EMS training and fostering career growth opportunities for our employees.

Responsibilities

• Handle customer requests through phone or email (Arabic and English).
• Excellent communication skills verbally and in writing.
• Ability to work under different shifts.
• Work experience in Sales will be an added advantage.
• Strong phone contact handling skills and active listening.
• Ability to multitask, prioritize and manage time effectively.
• Contribute to a positive work environment by interacting politely and professionally.

We believe in investing in the growth of our employees. We provide comprehensive internal training to equip you with the necessary skills and knowledge for success.

If you are excited about joining the beauty and fitness industry and eager to make a positive impact, we want to hear from you!

Join our team at Fast Fit EMS Fitness and embark on a fantastic career journey with us.

To apply, please send your resume and cover letter to [e-mail].

Requirements

• A bachelor's degree is preferred.
• Saudi National (Female)
• Marital Status- Single
• Dedicated and passionate about assisting customers.
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment.
• Polished and professional demeanor.

Benefits

• Competitive salaries, benefits, and incentives.
• Comprehensive health coverage.
• Exceptional work environment.
• Specialized training.
• Career growth opportunities.
• Opportunities on a global level.
• 30 days of paid annual leave.