CRM Partner Growth Architect (AI-Driven)

ServiceNow; Riyadh; Remote; SAR 337,000 - 488,000; Full time

Job summary

A leading enterprise software company in Saudi Arabia is seeking a visionary CRM Partner-Focused Business Development Manager to enhance its CRM and AI-powered customer service solutions through strategic partnerships. The role focuses on shaping partner strategy, driving pipeline growth, and fostering innovation within the ecosystem. Ideal candidates will have strong experience in CRM business development and a deep understanding of AI technologies, all while ensuring successful customer outcomes.

Qualifications

• Experience in CRM business development, preferably in enterprise SaaS.
• Strong understanding of CRM technologies and customer experience trends.
• Excellent communication and collaboration skills.

Responsibilities

• Define and execute a partner-led growth strategy for ServiceNow CRM.
• Drive partner-sourced pipeline for CRM and AI-powered workflows.
• Promote adoption of AI capabilities in customer engagement solutions.

Skills

CRM business development

AI integration into workflows

Stakeholder management skills

Communication

Job description

A leading enterprise software company in Saudi Arabia is seeking a visionary CRM Partner-Focused Business Development Manager to enhance its CRM and AI-powered customer service solutions through strategic partnerships. The role focuses on shaping partner strategy, driving pipeline growth, and fostering innovation within the ecosystem. Ideal candidates will have strong experience in CRM business development and a deep understanding of AI technologies, all while ensuring successful customer outcomes.