CRM Growth Lead — FinTech, Hybrid & Flexible Hours

Tabby; Riyadh; Hybrid; SAR 150,000 - 200,000; Full time

Job summary

A leading FinTech company in Saudi Arabia is seeking a CRM Marketing Manager to lead the lifecycle strategy. This role involves defining the CRM strategy, optimizing communication channels, and leveraging data for enhanced customer engagement. The ideal candidate has 4+ years in CRM and fintech experience, with strong analytical and martech skills. They offer flexible working hours, autonomy, and participation in employee stock options.

Benefits

Health Insurance

Flexible working hours

Employee stock options

Monetary benefits for health/well-being

Qualifications

• 4+ years of experience in CRM, ideally in fintech or related fields.
• Proven track record of achieving business results through CRM.
• Fluency in spoken and written English; Arabic is a plus.

Responsibilities

• Define and align CRM strategy with company goals.
• Optimize multi-channel communication efforts.
• Build automated and personalized customer journeys.

Skills

CRM experience

Analytical skills

Experience in fintech

Hands-on expertise with martech tools

SQL proficiency

English fluency

Arabic language skills

Tools

Braze

Customer.io

Salesforce

Moengage

Job description

A leading FinTech company in Saudi Arabia is seeking a CRM Marketing Manager to lead the lifecycle strategy. This role involves defining the CRM strategy, optimizing communication channels, and leveraging data for enhanced customer engagement. The ideal candidate has 4+ years in CRM and fintech experience, with strong analytical and martech skills. They offer flexible working hours, autonomy, and participation in employee stock options.