CRM Analyst for Telecom — Requirements & Testing Lead

Antal International Network - IME; Riyad Al Khabra; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading recruitment agency in Saudi Arabia is seeking a Business Analyst to assist a Telecom Service Provider. The candidate will gather and document business requirements, drive solutions, support development, create test plans, and resolve issues. The role requires at least five years of experience in the Telecom sector, along with strong communication and problem-solving skills. This position offers an opportunity to work independently with both business and technical teams.

Qualifications

• Five plus years of experience in Telecom Service Provider industry.

Responsibilities

• Collect high level requirements.
• Work with business and technical teams to define business requirements and obtain approvals.
• Create test plans and cases, identify test data scenarios.
• Validate test results and assist with issue resolution.

Skills

Defining and documenting requirements

Telecommunications CRM

Data analysis

Software development

Testing

Verbal communication

Written communication

Creative problem solving

Client relationship

Agile methods and tools

Job description

A leading recruitment agency in Saudi Arabia is seeking a Business Analyst to assist a Telecom Service Provider. The candidate will gather and document business requirements, drive solutions, support development, create test plans, and resolve issues. The role requires at least five years of experience in the Telecom sector, along with strong communication and problem-solving skills. This position offers an opportunity to work independently with both business and technical teams.