Credit collection manager - Al Khobar

TÜV SÜD; Makkah Region; On-site; SAR 150,000 - 200,000; Full time

Job summary

A global technical services provider is seeking a Collections Manager in Saudi Arabia to lead the collections department. Candidates should have over 8 years of experience, including 5+ years in a managerial position, and possess strong credit control and analytical skills. The role offers a competitive compensation package with an onsite working model. Proficiency in Arabic is preferred.

Benefits

Competitive compensation package

Paid vacation and leave benefits

Qualifications

• 8+ years of total accounting experience, with 5 years in a managerial role.
• Strong knowledge of Credit Terms.
• Arabic language is preferable.

Responsibilities

• Oversee daily operations of the collections department.
• Evaluate creditworthiness of debtors and set credit limits.
• Monitor aging reports and recommend strategies for NPLs.
• Develop effective collection policies and procedures.
• Contact delinquent customers and negotiate payment arrangements.
• Escalate complex cases and liaise with legal bodies.
• Maintain records of all collection actions.
• Ensure compliance with collection laws.
• Provide regular reports on bad debt and recovery efforts.
• Train and mentor the collections team.

Skills

Interpersonal skills

Credit Control knowledge

Analytical abilities

Investigative skills

Education

Bachelor's / Master's degree in Accounting or equivalent

Job description

TÜV SÜD – A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence. Established more than 150 years ago in Germany, TÜV SÜD is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. TÜV SÜD offers a wide range of testing & product certification, inspection, auditing & system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.

Your Tasks

• Oversee daily operations of the collections department, including hiring, training, and managing collectors.
• Evaluate creditworthiness of debtors and set appropriate credit limits.
• Monitor aging reports, especially bad and non-performing loans (NPLs), and proactively recommend strategies to prevent further deterioration of accounts.
• Develop and implement effective collection policies, procedures, and strategies to reduce bad debt.
• Contact delinquent customers; negotiate payment arrangements and amend repayment terms as necessary.
• Escalate complex cases, recommend legal action, and liaise with relevant legal bodies for settlements and litigation.
• Maintain thorough records of all collection actions, communications, and settlement agreements (skip tracing, repossession, charge-offs).
• Ensure compliance with state and federal collection laws (e.g., Fair Debt Collection Practices Act).
• Provide regular reports and performance metrics on bad debt and recovery efforts to senior management.
• Train, mentor, and motivate the collections team to meet collection targets and improve processes.
• Build relationships with external collection agencies and internal teams (sales, finance) to resolve disputes.

Your Qualifications And Skills

• Bachelor's / Master's degree in Accounting or equivalent field.
• 8+ years of total accounting experience with 5 years in managerial position.
• Good interpersonal skills.
• Strong Credit Control knowledge.
• Good Analytical abilities.
• Strong knowledge of Credit Terms with investigative and analytical skills.
• Arabic language is preferable.

What We Offer

Competitive compensation package.

Paid vacation and leave benefits.

Additional Information

Don’t meet every single requirement? No problem – if this role excites you, we encourage you to apply. We welcome applications from people of all backgrounds, experiences, and perspectives.

We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD.

Work Area: Others

Country/Region: Saudi Arabia

Job Location: Al Khobar

Working Model : Onsite

Employment Type: Full time / regular

Company: TUV SUD Saudi Arabia LLC

Org Unit Code: AM

Requisition ID: 2078