Conversion and Retention Agents

TechBiz Global GmbH; Riyadh; Remote; SAR 150,000 - 200,000; Full time

Job summary

A leading tech company is seeking a dynamic Conversion and Retention Agent to join a fast-paced sales environment in the Capital Market and iGaming sectors. In this role, you'll engage new leads, convert them into active clients, and strong relationships with existing clients. Fluency in English and another language is required along with at least 1-2 years of experience in conversion or retention. This position offers competitive pay and generous commissions.

Benefits

Competitive base salary

Generous commissions

International, multicultural work environment

Relocation assistance may be provided

Opportunity to grow within a leading industry

Qualifications

• 1–2+ years’ experience in conversion/retention.
• Ability to work under pressure in a target-driven team.
• Motivated by performance and bonuses.

Responsibilities

• Engage new leads and convert them into active clients.
• Maintain strong relationships with existing clients.
• Upsell and cross-sell financial products or services.
• Provide high-level client support to boost retention.
• Meet and exceed KPIs in a performance-driven setting.

Skills

Fluent in English

Fluent in Spanish

Fluent in German

Fluent in Dutch

Fluent in French

Fluent in Italian

Fluent in Portuguese

Excellent communication skills

Negotiation skills

Results-driven

Job description

Job Title

Conversion & Retention Agent

Locations

Anywhere

About the Role

We’re seeking dynamic Conversion and Retention Agents to join a fast-paced, high-energy sales environment in the Capital Market and iGaming sectors. Your mission? Turn leads into clients and keep them engaged and trading.

Responsibilities

• Engage new leads, convert them into active clients
• Maintain strong relationships with existing clients
• Upsell and cross-sell financial products or services
• Provide high-level client support to boost retention
• Meet and exceed KPIs in a performance-driven setting

Qualifications

• Native or fluent in English + one of the following: Spanish, German, Dutch, French, Italian, Portuguese, etc.
• 1–2+ years’ experience in conversion / retention
• Excellent communication & negotiation skills
• Results-driven, motivated by performance and bonuses
• Ability to work under pressure in a target-driven team

Why Join

• Competitive base salary + generous commissions
• International, multicultural work environment
• Opportunity to grow within a leading industry
• Relocation assistance may be provided